Nat Geo channel problems

I would like to inform you that for a few days there have been problems with two Nat Geo channels in Italian (channels of the top Italian package/included in Swisscom TV L):

- Nat Geo People HD broadcasts in English

-Nat Geo WILD HD no longer works (however, it could depend on Sky)

(I tried resetting the TV box but the problems persist).

In addition to never inserting new channels in Italian (you do it every 4 or 5 years by going back to re-read the various topics; among other things, it’s only us Italian speakers who still only and always have SD channels in the midst of the UHD era), now you’re taking away even existing channels?

Among other things, two Italian channels were eliminated months ago, including Animal Planet. Will they be replaced?

But in the meantime we pay…

Show original language (Italian)

Good morning everyone,

After reading your comments, I tested it with the test TVs we have here in the office. I noticed that in fact Nat Geo Wild HD in Italian no longer broadcasts and a message appears to subscribe to the channel. As for the Nat Geo People channel, it works well in Italian on both the HD and UHD Box. Have you tried changing the channel language?

I await your news to move the problem forward and thank you in advance for your cooperation.

Best regards

Show original language (Italian)

For me, Nat Geo People in HD remains in English, by pressing on options it is not possible to change the language, as the “language” button cannot be selected. Under audio changing and putting on surround sound (which has nothing to do with the language but I tried anyway), the audio changes just making an absurd racket.

I repeat, TV Box already reset but the problem persists.

Show original language (Italian)

I just discovered that Nat Geo People HD is in English, but if you change to SD it goes back to Italian.

How come? Is it possible that every time (as happened with the NINE) we always have to put up with SD channels in the midst of the UHD era?

Show original language (Italian)

Hello lads,

I just tried again and everything works fine. Nat Geo Wild I HD works well and Nat Geo People I works well in both HD and SD and in Italian with the two image qualities with the two HD and UHD Boxes.

Best regards

Show original language (Italian)

For me too, Nat Geo People HD is in English, but if you change to SD it returns to Italian. I also tried unplugging and reconnecting but nothing changes.

I don’t understand why Swisscom keeps saying it works.

Show original language (Italian)

Dear users,

The channel is currently available in SD. We are experiencing some disturbances with the HD channel and cannot say when the problem will be resolved. The channel is still visible even if only in SD and we thank you for your patience.

Dear greetings to all

Show original language (Italian)