Videos

    • Self-recorded videos sometimes don’t work on the TV 📺 what did I do wrong? Thank you. Richard
    Show original language (German)

    Hello @CID

    Not all video formats are supported on the TV.

    On the following help page you will find a list of the supported video formats (it also depends on whether you have an HD or UHD TV box):

    [https://help.mycloud.ch/hc/de/articles/115001604913-Welche-Videoformate-k%C3%B6nnen-in-der-myCloud-TV-App- wer-spielieren-] (https://help.mycloud.ch/hc/de/articles/115001604913-Welche-Videoformate-k%C3%B6nnen-in-der-myCloud-TV-App-wiederspielieren-)

    LG

    cymett

    Show original language (German)
    3 years later