Swisscom blue TV abroad: watch your recordings in the app

Or you can simply make a VPN connection to your Internet box and watch normally as usual.

Is the VPN speed with the box enough for you to watch TV? Even with high-speed internet at my current location, I can only get 2MB/s.

If his management at home provides enough, of course.

I wanted to get information about the TV Air app that I installed on the tablet, I don’t understand why every time I go abroad it tells me to log in and even though I’m not at home in front of the TV I don’t have the opportunity to see the recordings made. , the only login I can do is with my mobile number but I don’t have to find the recordings, what could I do? There are alternatives

The replay function doesn’t work without WiFi. Am I doing something wrong?

Good morning,

I used TV AIR in Thailand, it’s very practical but there are still a lot of bugs:

the image freezes and the sound remains

impossible to see certain programs or series especially on RTS: the image freezes very quickly!!!

How much data does that need in a WLAN? In most hotels, WiFi is included. But I think only for normal surfing. Otherwise there is an event. a big surprise when you leave.

There are no surprises. I have never seen additional payments due to “overuse” anywhere. The attempt is risk-free. Either the hotel WiFi has sufficient performance, or it doesn’t. Incidentally, only a stable 2-3 MBit/sec is required for TV Air.

I have set up a VPN connection to the IB2. Nevertheless, it was reported to me that I was abroad.

Was just abroad. TV Air via VPN on the IB2 worked perfectly. It is important that all data goes via the VPN (can be configured this way on macOS).

Good morning,

I encountered this problem; but it’s not a bug, rather an internet connection problem either because of the speed; but more likely a very/too high latency (ping) problem. Especially from distant countries.

For me it works perfectly with VPN abroad. But only with Firefox on Mac Book. To test it, you should definitely switch to a foreign network, as it doesn’t work for me at home.

I cannot download a recorded program after 90% of progress and the download starts again

Hello Messietti46,

Were you able to resolve the issue or are you still having downloading issues? If this is still the case, you must check that there is sufficient space available on your terminal and, if necessary, download the application again.

Best regards

The statement that Replay works abroad is wrong; it doesn’t work via VPN (anymore).

@Teffijach70

I was recently abroad and it worked without any problems via VPN!

Maybe the problem is with your VPN connection. Can you access your Internet box externally without any problems?

Replay should always work, even without a VPN.

You only need a VPN for LiveTV

I just spoke to a Swisscom employee on the phone. On TV Air abroad, only your own recordings and purchased films can be viewed, Replay and Live are not.

@Teffijach70

Different Swisscom employees, different answers…