Quality of rental films

Rented this evening Miami Vice by Michael Mann (2006), known for the quality of its cinematography, one of the first films shot in high definition. Rented in so-called HD at 4.50 CHF, pure and simple theft.

We stopped watching after 20 minutes because the image was so bad… Swisscom’s HD quality is the equivalent of the worst MP3 for sound: lousy, washed out colors, pixelated gray halos visible in the night skies of Miami : laughable, ridiculous when you know the quality of Michael Mann’s images. It looks like a pirate DVD of the kind sold on the sidewalks of third world countries. It’s not the first time. I will call Monday to request a refund. When will Swisscom do something about the big joke that is its movie rental service? I won’t have the patience to wait, I’ll look elsewhere.

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From what I remember, the film is shot by deliberately adding grain to the image, which makes it look like it’s pixels.

I almost never rent but one of the only times I rented I found the quality decent, but far behind a Blu-ray.

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2 months later

It’s the same for me. I have a 55 inch 4K Oled TV, although I am aware of renting in full HD and not in 4K, recently I had my last rental experience very very but very disappointing!!!

Indeed, I rented Tom Cruise’s latest film Mission: Impossible Fallout on Swisscom TV for 7.50 chf and I must say in all honesty that the quality of the image did not match the content that we can have by going to illegal streaming sites…

Here we are not talking about grains added to style the image but about large squares of compression like for an under-sampled jpg photo, general blur and a washed out color!

The image quality of my TV in general is magnificent and when I watch live TV channels it is perfect. On Netflix everything is exceptional. I even had the opportunity to watch DVD content and the quality was great, but there’s a big problem for rental Swisscom TV because everything is really rotten and it really hurts the eyes..

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I spoke about the problem the other day to a Swisscom advisor who gave me the astonishing response that Swisscom is aware of the problem due to numerous customer complaints, but does not plan to do anything. If it’s true, it’s just scandalous. No Swisscom agent to respond to this thread?

Compared to what you say, the quality of Netflix is ​​indeed day and night. I watched the first Karate Kid from 1983 on Netflix the other evening with the children, the picture and sound quality was incredible, it was captivating from start to finish. And I don’t have a full HD TV, it’s almost 10 years old (although it has a very good 2.1 sound system).

I don’t know how much longer Swisscom thinks it will get away with selling content as standard (which corresponds to DVD quality) and high definition when the quality is in fact very low end jpg/MP3.

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