Unfortunately, YouTube, DS Video and VLC, for example, do not work properly this way. They keep losing their login details (I don’t think it’s so funny having to log in/register again every time), they don’t start at all (VLC) or they keep crashing (YouTube).

Hello @proru, Do you have a UHD box and have problems with YouTube, DS video and VLC? What do you do with the box so that the login data keeps getting lost? Do you reset each time? And did you connect the box via cable or WiFi?

Hello @Onestone
The TV-Box is connected directly to the router via cable.
But your tip about the reset is valuable! Every now and then I reset when the box is totally stuck. Since I now almost always access my Synology NAS via a ‘multimedia laptop’, which is connected to my TV via HDMI, and play YouTube via a browser and therefore rarely use these Swisscom apps, I’ll take a look at whether the login details are first or not. only fall out after a reset.

Hello proru, if you reset the box, then of course it loses the logins (otherwise it wouldn’t be a reset), and you have to re-enter all logins afterwards. You have to explain to me in more detail why and when playing via VLC doesn’t work and YouTube stalls.

Hello everyone. Awox can’t play MKV’s, only the VLC player on the UHD TV box can do that. It’s not a problem, I convert the MKV’s into AVI format. The problem now is that every film stops after about 1 hour. The films can be watched on other devices without any problems. Unfortunately it’s not usable.

How do I set up Plex on the Swisscom TV.

@Jaufleumo10

Simply install the PLEX client under Apps.

Then start and log in your existing PLEX user (with a link to your PLEX server, etc.) under Settings, then follow the instructions.

Thanks for the guy-

AirScreen sometimes has problems with vertical images that have been set from wide to vertical; these are then displayed horizontally incorrectly.

Everything is correct with myCloud or OneDrive and also with iMAC or Windows.

I have a subscription on Disney+ and I can’t download the app and I have the new box!

Hi Feuprieplie25,

For the moment the Disney+ application will not be available with Swisscom TV. However, we are always studying new possibilities and will inform our customers in the future whether it will be possible to download the App with Swisscom TV.

Best regards

Heugochick51 : Simply use the “myCloud” app. This is preconfigured on your TV box. You may need to update the app, then start it and then connect to your Swisscom login using a code.

Feuprieplie25 : The “Disney+” app has been available on all Swisscom TV boxes since 15.11.2023. And you can buy a Disney+ subscription directly from Swisscom under “Additional packages” (blue TV additional packages, voice packages & more | Swisscom) and pay conveniently via Swisscom invoice.
Or subscribe to “blue SuperMax” or “Blue binge”, which include a Disney+ subscription.