Keine Ausland-Kosten mit blue Mobile M/L: Warum gibt es Roaming noch?

No costs abroad with blue Mobile M/L: Why does roaming still exist?

For some time now, no roaming charges have been charged within Europe - at least by EU operators. This does not apply to Switzerland. But why doesn’t Swisscom simply abolish roaming? We’ll tell you the reasons for this and what else is behind it here.

Within the EU, the roaming tariffs between the individual providers have been regulated - Switzerland as a non-EU country cannot benefit from this: The foreign provider charges Swisscom for every kilobyte surfing abroad at prices that it can set itself. If Swisscom were nevertheless to abolish roaming tariffs, the costs incurred would therefore have to be distributed among all customers. And then the same thing could happen that is even being observed in the EU at the moment: Subscriptions will be more expensive and will also be subject to a data volume ceiling in Switzerland. The costs are no longer borne by the originator, but distributed among all. This also applies to those who do not go on holiday at all. That would be quite unfair, wouldn’t it?

Swisscom as a low-cost provider of foreign tariffs?

But Swisscom is already clearly the cheapest and fairest provider across all customer groups in Switzerland when it comes to roaming tariffs. In 2018, Swisscom lowered its prices - as it has always done in spring for years. And this is only really important for a few customers. The fact is that Swisscom included roaming within Europe in the most popular subscriptions three years ago. However, many customers do not make full use of the roaming days and/or the data volume included in their subscription. Data packages for Europe are therefore primarily purchased by customers with low-cost or prepaid subscriptions and customers with above-average data usage. So in the end it’s like this: for most Swisscom customers roaming within Europe has actually been abolished.

Up to 50% cheaper with Swisscom

The chart below also shows that you can travel up to half cheaper with Swisscom when travelling abroad.

Swisscom Roaming 0318 DEU (002).jpg

No more EU roaming with the new subscriptions

With the blue Mobile M/L and inOne mobile premium subscriptions, you can use your mobile phone abroad just as you would at home.

  • blue Mobile M and L includes unlimited surfing and calls in the EU/Western Europe.
  • With inOne mobile premium subscription, you can surf and make calls in 100 countries worldwide without any restrictions.

You can find more information about roaming here.

Show original language (German)
Illustration image of a woman with a laptop
13 days later

two years running Swisscom has allowed an (different) app to use my entire remaining annual roaming allowance (12GB for the year) within three days - without warning or any facility to place any limits on this draining of the allowance.

Cockpit allows limits to be placed on usage, but NOT on the inclusive allowance, which Swisscom permit to be reduced to nothing without warning and in a matter of days. That then means one has to buy roaming data for the rest of the subscription year, which makes it look like Swisscom intend this to happen since they profit from it.

The first year it was google maps so I learned to monitor carefully. This year it was “system” resources in which the iPhone hides what is using up data, it turned out to be Apple Music which has settings buried deep inside itself which default to massive data use.

Come on Swisscom - give us control and play fair.

You claim to be fair, then be so.

a month later

@someoneabroad: While I totally second your sentiment, I wonder how this would technically be done, since no other provider I have SIM cards with (Oman, Ukraine, UK, Singapore, Pakistan, India, Togo, Senegal, Australia, Colombia, Spain, and some currently inactive ones) actually manages to accomplish this feat either?

On top of that, the minimal charging units vary greatly between different providers. As for your specific issues, I am not using an iPhone due to the lack of control over the device, however the Google Maps network hogging can be drastically reduced if you manage to pre-cache the areas you plan on using beforehand over a Wireless spot or use one of the OpenStreetMap applications (with the obvious caveats of not having all the metadata features of Google Maps); https://maps.me has become rather handy in a great variety of countries.

Last but not least, on Android I have used My Data Manager to limit the per app data usage: would https://itunes.apple.com/us/app/my-data-manager-track-usage/id477865384?mt=8 be an option for you on iPhone?

Again, I wholeheartedly agree with your comments, but don’t see how Swisscom is going to tackle this issue anytime soon.

a month later

Of course, Switzerland is not part of Europe. For once there was a positive advantage it is not applied. For other things however (free movement) everything applies. But is it possible that we only get the disadvantages? 🤔

come on, go and negotiate and remove roaming for the Swiss too. 😉Thank you

Show original language (Italian)
24 days later

“………And many people don’t make full use of the roaming days and/or the data volume included in their subscription.”

Probably because many of us Swiss cell phone users in the EU buy a prepaid card there when we stay there! Otherwise the included options of the Swisscom subscriptions will be used up in no time. Then you would have to book expensively, or switch to a higher = more expensive subscription.

Show original language (German)
7 days later

Swisscom is not the cheapest provider for roaming everywhere.

In the Dominican Republic, for example, 1GB costs 79.90 Fr. at Swisscom.

At sunrise it costs 79.00Fr. and you get 2GB for it!!!!

Show original language (German)
11 days later

Comparisons with Salt and Sunrise are flawed! Logically, Sunrise and Salt have adapted to Swisscom. But if you compare with other countries, even the expensive subscriptions are a lot cheaper than the cheapest one from Swisscom. As long as the politicians in Bern make good money via Swisscom, they see no reason to also abolish roaming. Beautiful, expensive Switzerland!

Show original language (German)
a month later

I fully agree with the sentiment in the article, that it is unfair to ask subscribers to pay for what others use and they do not. So why then, does swisscom try to force me to take out a subscription for data roaming instead of allowing me to pay only for what I use? Isn’t it exacty the same thing that the article says is unfair?

5 months later

I’m Italian, but I’m moving to Switzerland. I would like to say that in Italy the mobile, but also landline, situation is quite distressing. The contracts are quite expensive, compared to what you get in return. To give some practical examples: I currently have a contract, I pay 30 euros (around CHF 33.69 per month), to have 5 GB of data per month, unlimited phone calls in Italy, in addition I have 500 MB and 100 miniutes for abroad, any village. There are no contracts where there is unlimited data consumption in the country.

Show original language (Italian)
2 months later

My name is Aldo, I recently changed my subscription to inOne mobile go for 60.-per month. Question, if I’m on holiday for three months, can I call all Italian numbers free of charge with my Swiss number? What if everything is unlimited? Second question, now I’m in Switzerland, do I always have to pay to call Italy? Since you removed Roaming and said unlimited? I await a response thanks.

Show original language (Italian)
4 months later

If I am correctly informed, roaming is only free within the country you are traveling to. But if I e.g. If I’m on holiday in Ibiza and want to send a message to Switzerland via Whatsapp, this isn’t included or free, right? In my opinion this is a scam.

Show original language (German)

@Arcade With WhatsApp it doesn’t matter where the message is sent. Everything that runs via WhatsApp is pure data traffic. Calls and SMS from the EU/Western Europe to Switzerland are included in the inOne KMU mobile go. You can find information about your subscription here:[https://www.swisscom.ch/de/business/kmu/mobile/subscription-tariffs\_new.html](https://www.swisscom.ch/de/business /kmu/mobile/subscription-tariffs_new.html).

Show original language (German)

@Arcade

Don’t you quite understand what a farmer’s trap is supposed to be?

With inOne (SME) go you can finally use your device in the EU just like you do in Switzerland. You can surf unlimitedly (max. 40GB, then throttled), send Whatsapp messages, send unlimited SMS and make unlimited calls. Everything is included with this subscription, except calls from the EU to countries outside the EU.

Show original language (German)

Hello @Everyone

Unfortunately I couldn’t log in anymore, so I’m just checking in now.

I was either misinformed or I was misinformed. At that time I was told that I could only use data, for example via Whatsapp or telephony, within one country. Then I thought, what’s the use if I’m in Ibiza and want to call my wife in Switzerland. Or of course vice versa. But apparently this is all possible within Europe? Does this mean I can make free calls from England to Switzerland, but also from England to Ibiza?

Show original language (German)

That’s right, with inOne KMU mobile one you can make free calls in Europe (EU) and use up to 45GB of data per month. It is also possible to make calls from Europe (EU) to Switzerland.

There is a charge for calling from Switzerland to Europe (EU), or with a subscription surcharge.

I can’t say what things will look like for England after leaving Europe (EU).

Show original language (German)

Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

What if someone calls me on my cell phone and I’m abroad at the time, is this connection free for both parties? The person calling cannot know where I am. I think the connection to me will be free again because I’m covered by the EU connection. Sorry for the questions, but I’ve had really bad experiences in the past.

Show original language (German)

I can’t say what the costs will be for the caller from Switzerland, but perhaps @Anonymous can give the appropriate answer.

Assuming that there is a charge for the caller if he or she does not have a special foreign subscription.

Show original language (German)

Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

@Arcade

You also pay nothing for incoming connections within the EU. The caller only pays for the connection to your CH number, just like a normal domestic call. Many of them come with a flat rate and are included anyway.

Show original language (German)