Teleclub UHD

Vasu01 · May 18, 2017

I have the exact same problem. Impossible to watch content properly even though it was working well until 3 weeks ago I would say.

obrad · May 18, 2017

Same for me.
I finally have a connection that allows me to enjoy 4k and the latest matches on SFR sport I had to watch them in HD.

The jerks are horrible and the ball looks like a shooting star with its trail

LeylaG · May 20, 2017

Hello everyone,

Thank you for your contributions which allowed our specialists to open a trouble ticket.

You will be informed here of the resolution of the problem.

Have a nice weekend

Cordialement,

LeylaG · May 23, 2017

Good morning,

The problem was with the signal transmitter.

Everything now seems to be back to normal.

Cordialement,

StéphanieC · Jul 25, 2017

Hello obrad and thank you for your message.

Indeed, we encountered some malfunctions during the transmission of these Live Sport Events. Our technicians do what is necessary to correct these errors for the future.

Have a good afternoon.

Cordialement,

obrad · Jul 25, 2017

Thanks for the info.

Good afternoon

obrad · Aug 20, 2017

Hello. Still not resolved the problem on Sfr Sport 4k?

The image is perfect on Teleclub UHD channels but that on SFR 4k is jerky. Still the same problem since last year.

Willehalm · Aug 21, 2017

This evening: quality of the channel has changed again: sound shift, upscaled HD (far from UHD quality).

LeylaG · Aug 25, 2017

Hello everyone,

Our technicians did not notice any problems with SFR Sport 4K.

Are you still experiencing picture and sound disturbances?

Cordialement,

mustafa.ozturk · Sep 8, 2017

The quality on the SFR Sport 4K channel is catastrophic. Nothing to do with the Teleclub UHD channels which are perfect.

obrad · Sep 11, 2017

Exactly the same opinion. I wanted to watch a Premier League match and it was catastrophic. A channel that is useless.