@Luckypuck

For me the screen either freezes, or then it turns white or black - and a restart is required.

Another peculiarity: if another program is selected via the program guide and the information about this program is then requested, the information from the previous program appears first!! It only works by going back and querying again.

Really crappy……

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@5Star wrote:

Really crappy……..


It is of course annoying when the box says goodbye, for the first time in 9 days.

How often do you experience freezing?

Otherwise there is probably only one thing you can do…wait for the new firmware.

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@Luckypuck

Unfortunately, it occurs very irregularly and cannot be reproduced - only noticed when skipping or spooling. Now over the holidays it has been about every 2 days with frequent use.

Right, there’s not much left to do but wait - only last time it took about 2-3 months for something to happen…

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Stereo TrueVolume

Yesterday I was astonished to discover that there was a new Stereo TruVolume for audio/sound. Since I always have problems with distortion, I briefly tried surround sound with a complicated 2-FB solution and had the feeling that the sound was sometimes incomprehensible, probably due to the automatic and excessive reduction in volume - but that may be the case here too Problem with the TV?

Does anyone have more experience with this?

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@5Star

You get better sound with surround sound, this is true.

With firmware 2.60.xx, Stereo TruVolume was on par. Unfortunately, the update made it worse.

For your picture failure, switch on IP-Multicast and Quality of service (QoS)

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@Poweruser

Thank you. I looked at it briefly… but at the moment it seems almost Chinese to me…

As I understand it so far, this works for me with 3 Swisscom TV boxes, 1 of which is connected directly and 2 via a connection kit, unfortunately only with unicast because of replay and so on…?? Although… I haven’t really understood that yet. I’ll have to take a more relaxed look at it at the end of the week…
But it’s probably my head that’s smoking and not the SC box 😞

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@5Star

there’s nothing you can do about it…

Unfortunately, you have to wait until they have solved your problems in the backbone network and fiber optic (fiber optic cable) Anschluss.

In addition, the entire Kundencenter with the 48 known problems must first be brought up to date.

Write down the downtimes so you can document the availability of the network and its services.

PS: @SamuelD puts the old firmware 58 or 60 series back on the boxes

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@roku73 wrote:

If you haven’t noticed yet, with the UHD box you can now rewind current programs from all non-replay channels (with the exception of UHD) right back to the beginning. You can also press record in the middle of the program and the entire program will be recorded
This also applies to all Teleclub subscription channels.

Hopefully it’s not a firmware error, because that would be nice progress and a little replay of sorts on these stations.


Unfortunately this doesn’t work for me

Was the function deleted again?

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@SamuelD wrote:

Hello everyone

A software update for the UHD TV-Box is available, which will be distributed to all customers with a UHD TV-Box in stages over the next few days.

Our customers expect the following innovations:

Netflix in UHD

Netflix.jpg

Good news for all streaming fans: With the new software you can finally enjoy Netflix on your TV and in UHD quality! You can find the app in the Appstore and with your Netflix account you can access all popular content such as Narcos, The Crown and Co. You can also register for Netflix on TV-Box and pay conveniently via your Swisscom bill (so-called “carrier billing”).


Do you know if the Netflix app has HDR support?

greeting

ham boat_07

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@schinkenkahn_07 wrote:


Is it known whether the Netflix app has HDR support?

Greetings

ham boat_07

It doesn’t have it at the moment and the Dolby 5.1 sound is still missing.

Time will come - further expansion will come, perhaps, who knows what else Swisscom is planning….

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Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

2 months later

So UHD on Netlix is ​​only possible if you have the appropriate subscription, 17.90 with 4K, unfortunately without HDR,

via my Xbox One S, HDR is activated on my TV and an incredible image flickers across

the TV, or am I doing something wrong?

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Is there a way to reset the box to the version before this disastrous update. Since the update it is no longer possible to watch an evening without the Box TV crashing!

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@skaari wrote:

Is there a way to reset the box to the version before this disastrous update. Since the update it is no longer possible to watch an evening without the Box TV crashing!


Have you already completely reset the TV 2.0 box?

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@skaari wrote:

Is there a way to reset the box to the version before this disastrous update. Since the update it is no longer possible to watch an evening without the Box TV crashing!


No, you cannot downgrade TV-Box.

Try as WalterB wrote with a factory reset (paper clip).

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So at the moment there seems to be a worm in the box again. Mine crashes several times a day, only when winding and skipping. The thing then just freezes. Three times today when I want to skip the advertising. And the evening isn’t over yet… 🙂

Next problem: Often when I go to the guide or the info of a program, the menu freezes for 30 seconds… The only solution is to wait until it continues.

Factory reset doesn’t help with either problem!

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I did a hardware reset (twice) and the box still keeps crashing. I’m slowly getting tired of being a beta tester for Swisscom just because they don’t test themselves. If this isn’t fixed soon it will be too stupid for me and I will quit.

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@skaari wrote:

I did a hardware reset (twice) and the box still keeps crashing. I’m slowly getting tired of being a beta tester for Swisscom just because they don’t test themselves. If this isn’t fixed soon it will be too stupid for me and I will quit.


So in my area, several UHD TV boxes work with the latest firmware without constant crashes. How exactly is the UHD TV-Box connected to the Internet box?

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@WalterB

Be happy when your boxes work! Unfortunately mine don’t.

But I’m also of the opinion that no matter how the box is connected, it should work. I have the connection kit for mine and if that doesn’t work then SC shouldn’t sell it. And SC knows what performance (100) I have. If a connection kit reduces this speed so much that TV reception can no longer function properly, then the kit is junk.

Yes, it’s clear that it depends on what kind of devices are connected and how far the distance is - but SC should only sell TV if it has been clarified by SC beforehand whether it works - everything else is simply a joke.

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@5Star wrote:
Be happy when your boxes work! Unfortunately mine don’t.
I’m also of the opinion that no matter how the box is connected, it should work. I have the connection kit for mine and if that doesn’t work then SC shouldn’t sell it. And SC knows what performance (100) I have. If a connection kit reduces this speed so much that TV reception can no longer function properly, then the kit is junk.

Yes, it’s clear that it depends on what kind of devices are connected and how far the distance is - but SC should only sell TV if it has been clarified by SC beforehand whether it works - everything else is just a joke.


A WLAN connection kit is influenced by the environment like any other WLAN connection and there can be problems. In order to test exactly whether there is an error, you would have to provisionally create a direct LAN connection.

I have also used this WLAN kit, but only if there was at most a ceiling or a wall in between and not made of reinforced concrete.

N.B. You can also see here in the community that up to 60% of connection problems arise with D-LAN (Powerline) or WLAN, and the use of the wrong switch is also always a problem.

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