Taking it for its rum is not ultimately very important…the important thing is good communication from the supplier on this problem, and this would reassure the customer

This problem with channel settings in the customer area and on the TV Box is intolerable. I am seriously considering changing suppliers. I am looking for another supplier. It’s really this making fun of the customer, this problem that lasts and lasts, and until when? I’m super angry and I’m containing myself otherwise I would be much less polite. Are their engineers or technicians on ski vacation? It’s not normal. No god they give us a clear and clear answer so we know where we’re going and shit

Good evening,

A little idea:

No longer pay the Swisscom bill. The reasons? You have a problem with your computer system and you can “temporarily” no longer make transfers. You regret and thank Swisscom for its understanding and as soon as your problem is resolved, you will make it a point of honor to regularize your overdraft as quickly as possible.

Hey! well yes, why would this kind of problem only be reserved for service providers? Let’s use the same methods.

With best regards jean110

@jean110

jean 110 wrote:

A little idea:
No longer pay the Swisscom bill. The reasons? You have a problem with your computer system and you can “temporarily” no longer make transfers.

Your apples, the Post Office still exists!

Cordialement

Your personal accounting is entirely computerized and depending on your program you are unfortunately forced to make certain entries to release the payment. Payment at the Post Office counter is not conceivable because it would force you to create parallel accounting, which is not in line with your strategy.

@jean110

But of course! you make me laugh! My accountant half and me. Do you still have more like this?

Everything is said, well done

Good evening,

For your information, you have accepted the contractual conditions:

Interruptions:

Swisscom strives to ensure high availability of its services. Swisscom cannot, however, guarantee the uninterrupted and undisturbed operation of its infrastructure and its services.

Good luck

What if you go a month without any service? You have accepted the contract!

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pereira barros wrote:

What if you go a month without any service? You have accepted the contract!

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Yes. For a day, for a month or for a year, it’s the same!:smileyvery-happy:

@pereira barros

A month without any service you never dream of there will be a day when you have a power cut you do the same let’s be serious

We have the right to complain!

The problem here is an error that has never been resolved since November(?). Swisscom sends the message that they are in the process of solving it but…

If we let this happen, in my opinion, it will get worse and worse.

The charade continues, again and again still no délai for this problem

This breakdown is also starting to break them for me. The delay becomes intolerable for a service provider of this magnitude!!! AND communication, no communication. the message is just updated we don’t know more…

Since November 15, 2016!!!!! It is impossible to change the order of TV channels from the customer area….

if the majority of employees in the technical fault department are friendly and helpful, some of them are not only unpleasant, unavailable and very incompetent. They don’t know their hardware and are confused when you tell them you’re working on a Mac.

Such a long outage in the customer area is unacceptable. Also, it would be appropriate for Swisscom employees to be better trained technically and professionally.

Swisscom’s image would have a lot to gain from this.

Coal
Since November 15, 2016!!!!! It is impossible to change the order of TV channels from the customer area….

If the majority of employees in the technical fault department are friendly and helpful, some of them are not only unpleasant but unavailable and undoubtedly incompetent. They don’t know their hardware and are confused when you tell them you’re working on a Mac.

Such a long outage in the customer area is unacceptable. Also, it would be appropriate for Swisscom employees to be better trained technically and relationally!!!

@Charbon

I think it’s “only” since mid December.

other than that completely agree

@jojoh

I know we always meet…

and somewhere I’m starting to like you,

you always become more sympathetic to me…

but…

check your spelling…

In the long run it hurts!!!!

Well here’s another bug!
I tried to express my dissatisfaction with Swisscom and my message did not get through!!!
I deplored Swisscom’s incompetence in repairing the customer area where it has been impossible to manage TV channels since November 2016. I hope this message is successful.