@smart72 wrote:
I think they will provide the 32GB and 128GB for shipping first and only the 256GB version at the end. That’s why some already have an estimated delivery date. Of these, you will receive the least. 256GP and Plus come last. But just a guess from me. I can wait because I couldn’t order until 12 p.m.


Of course it’s quite possible 🙂

Well, let’s wait and keep our fingers crossed 🙂

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I ordered an iPhone 7 on September 9, 2016. Everything went great, but my change of address wasn’t taken into account when ordering, even though I told Swisscom that I was moving. Now, after a call to change the address when ordering, I was told that my waiting area was now gone and that I would be added to the back of the queue again. I think that’s really wrong, if that’s really the case… I’ve been a Swisscom customer for over 10 years and then something like that

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@RaDo wrote:
I ordered an iPhone 7 on September 9, 2016. Everything went great, but my change of address wasn’t taken into account when ordering, even though I told Swisscom that I was moving. Now, after a call to change the address when ordering, I was told that my waiting area was now gone and that I would be added to the back of the queue again. I think that’s really wrong, if that’s really the case… I’ve been a Swisscom customer for over 10 years and then something like that


Oh man, I can understand your frustration, especially when it’s not even your fault, but Swisscom’s 😞
Your last sentence is something that has often annoyed me. I have also been a Swisscom customer for over 10 years, but unfortunately the great offers are only available to new customers. Apparently we’re not that important. I actually don’t think it’s right that long-standing customers aren’t rewarded for their loyalty. In theory, you would probably do best if you changed provider every two years. And that can’t be the case…

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Do you think it’s a bit of a shame from Swisscom that they don’t communicate anything or are they hoping to get the iPhone 7 Plus delivered by September 16th, 2016?

When I read through here, no one with an iPhone 7 Plus has a delivery date yet??

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Yes, the possibility exists. However, I assume that you would have to wait at the back of the queue again and wouldn’t be able to get your phone tomorrow… You’ll probably just have to call and clarify this with the hotline.

Still no one has a delivery date for the iPhone 7 plus 256GB?

Thanks to IOS 10, I can now practically no longer use my 16GB iPhone because the software blocks a lot more storage space.

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Nope, unfortunately nothing new for days! Now, today at the latest, you should know whether you have received devices and inform the customers whether yes or no!!!!

You ordered an iPhone 7 Plus 256 GB black on September 9, 2016.

At the moment it is not possible for us to make any statements about the delivery time of your new iPhone.
As soon as we know more, we will inform you immediately via email and SMS.
For information about your order, send an SMS with the text IPHONE to number 444.

Kind regards Swisscom

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Yes, or:

We expect to be able to deliver the first device when sales start on September 16th. The number of devices delivered in an initial shipment from Apple is not yet known today. As always, the waiting time for the iPhone 7 / 7 Plus cannot be specified exactly. The time of delivery depends on the level of demand and the delivery quantity per model. You can check the status of your order via SMS with the keyword IPHONE to 444.

Always the same two answers.. a little more information would be great 🙂

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My online order status now says September 23rd as the expected delivery date.

iPhone 7 128GB in black, ordered at 12 p.m. via the hotline after being thrown out of the shop several times.

However, I have the - unfounded - suspicion that Swisscom simply writes this date in for everyone who is not in the first round.

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Interesting. I ordered the same iPhone directly from the Swisscom Shop at 10:00 a.m. and have not yet received a delivery date.

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I ordered an iPhone 7 128GB diamond black on September 9, 2016 9:02 am. At the moment I don’t have a delivery date yet.

Has anyone ordered the same device and already received a delivery date?

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I just read an entry in another thread.

Someone apparently contacted Swisscom support and they said that the system that sends out the confirmations/delivery dates was overloaded. And that she will receive her iPhone 7 Plus 128 GB silver tomorrow or next week at the latest.

I hope there’s something to it… 🙂

Does anyone know if the iPhones are sent by mail? or UPS or any other shipping service?

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It was my first iPhone order from Swisscom.

Can I assume that if there is no delivery date yet, my iPhone will not be delivered tomorrow either? Or are Swisscom’s systems lagging behind?

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I got this message now 🙁(

There is currently no detailed information about delivery times available.

In general, a longer waiting time can be expected for the black and diamond black color models in all memory sizes.

The same applies to the models with a memory size of 128 GB for all colors.

Thank you very much for your patience.


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I ordered two devices on September 9, 2016. (iphone 7 128gb black&rose gold)

The Rosegold received an LT yesterday for September 16th and then this morning the SMS with the tracking number. Shortly later the email for Black arrived with the date September 23rd.
To my delight, I received a text message about 2-3 hours later informing me that my black device was also being prepared for shipping.

So they will both arrive tomorrow.

I ordered on September 9th immediately after 9am.

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