Wi-Fi interference on Monzoon networks

Roland_0 · Jun 18, 2016

Wi-Fi interference on Monzoon networks

Good day

With my tablet Thinkpad 10 from Lenovo and Windows 10, no connection is established with WLANs from the provider Monzoon (“No Internet”).

The problem can be reproduced at different locations.

Same result with Firefox and Edge.

Windows troubleshooting is unsuccessful.

With all other WLANs and in my home, the WLAN connection works without any problems.

There seems to be something different about Monzoon.

Does anyone know this problem? What should be done?

Thank you very much and kind regards

Roland

marcus · Jun 18, 2016

What does the provider think about this?

Roland_0 · Jun 18, 2016

Monzoon currently has no solution, the dialogue is still ongoing.

They say they are also using Windows 10 without any problems and that this error has not yet been reported.

Dani CH · Jun 18, 2016

And what should be done with a MONZOON problem in a SWISSCOM CUSTOMER HELP CUSTOMER FORUM?

marcus · Jun 18, 2016

@Roland_0 and how can Swisscom help you?
Unfortunately you have to search for the problem with Monzoon. Is your service.
If other WiFi worked…
You know that you have to authenticate yourself beforehand in order to get an internet connection.