@saibot311 Again. We don’t force anyone to do something like that. You are welcome to take a look at the websites of foreign network operators. Was just on the Vodafone Germany website. It also points out that WiFi calling only works with devices purchased through Vodafone. This is a problem with the way Android handles settings.
But now things get adventurous when references are made to foreign providers in a Swisscom forum. Who is under “[https://www.swisscom.ch/de/privatkunden/mobile/devices.html?#ViewType%3DGrid%26page%3D1%26pageSize%3D8%26FilterBrands%3D%26AllBra nds%3Don%26FilterOS%3D%26AllOS%3Don%26FilterAboType%3D%26AboType%3DAboType24%26FilterProperties%3D%26Feature_SMC_WiFiCalling%3Don ”](https://www.swisscom.ch/de/privatkunden/mobile/devices.html#ViewType%3DGrid%26page%3D1%26pageSize%3D8%26FilterBrands%3D%26AllBra nds%3Don%26FilterOS%3D%26AllOS%3Don%26FilterAboType%3D%26AboType%3DAboType24%26FilterProperties%3D%26Feature_SMC_WiFiCalling%3Don") smart, finds no indication that he has to buy the device from Swisscom and under their conditions so that he can use all the functions. It would be easy to write clearly and transparently that this only works on certain devices if They were purchased from Swisscom. There are different opinions regarding the legality of counterfeit devices and the user should be spared that anyway.
@Anonymous wrote:
@saibot311 Again. We don’t force anyone to do something like that. You are welcome to take a look at the websites of foreign network operators. Was just on the Vodafone Germany website. It also points out that WiFi calling only works with devices purchased through Vodafone. This is a problem with the way Android handles settings.
@feealf: There’s no reference to foreign providers here, it’s just meant to show that this isn’t a Swisscom problem, but a general problem?
And asked something stupidly: Why should it be on the products page at all 😉? Company A offers a product that works exactly as fully as it is offered by company A… - why should this company A write “Attention, if you buy this product from company B, you will not be able to use all of the functions use - is that why you buy it from us”? That doesn’t make any sense at all 😉? If anything, then company B would have to write about the product that not all functions are possible.
If necessary, you could add a sentence to this page: [https://www.swisscom.ch/de/privatkunden/mobile/mobilnetz/advanced-calling.html](https://www.swisscom.ch/de/ private customers/mobile/mobilnetz/advanced-calling.html)
That would be just the wrong way around. Anyone who is interested in Swisscom Advanced Calling will probably find out on the Swisscom website which devices are suitable for this and will hardly look at other providers to find out which devices might not be suitable. In Switzerland there is a federal law on unfair competition. I don’t want to claim that this is a violation, but I recommend that everyone read the first few articles and then form their own opinion. And again: It’s all about transparency and unnecessary bad purchases or software manipulation.
@whoever wrote:
@feealf: There’s no reference to foreign providers here, it’s just meant to show that this isn’t a Swisscom problem, but a general problem?
And asked something stupidly: Why should it be on the products page at all 😉? Company A offers a product that works exactly as fully as it is offered by company A… - why should this company A write “Attention, if you buy this product from company B, you will not be able to use all of the functions use - is that why you buy it from us”? That doesn’t make any sense at all 😉? If anything, then company B would have to write about the product that not all functions are possible.
If necessary, you could add a sentence to this page: [https://www.swisscom.ch/de/privatkunden/mobile/mobilnetz/advanced-calling.html](https://www.swisscom.ch/de /private customers/mobile/mobilnetz/advanced-calling.html)
@feealf: The only adventurous thing in the story are your claims 🙂 - in my opinion, mentioning it on the product page would be problematic, because other providers could feel disadvantaged…
Swisscom offers an information page where it links to which devices are capable. If you buy the device normally, it is capable. But if the customer now decides to purchase this from another provider, surely this can no longer be assumed? btw: Swisscom also doesn’t warn that it has no influence on updates if you don’t buy the device from Swisscom (which is extremely much more relevant than your point…) - it also doesn’t point out that LTE bands may not work if you buy your device in Asia, etc…! It is also not pointed out that devices with SIM locks from other providers do not work…! This is quite simply because it is not the provider’s responsibility to point out such shortcomings of other providers.
WHAT is important: That the product offered by Swisscom also supports the corresponding functions. Only if this were not the case, only then would your argument come into play…
I think what is necessary for those affected (options after a bad purchase) and new interested parties (extensive research before purchase, unless you want to pay the Swisscom prices) has been said or written and you can leave it at that. Anyone who wants to get an idea of the rights and obligations under the Federal Act on Unfair Competition can do so and whoever instead puts forward their own theories; also a possibility. Freedom of expression should be preserved.
a month later
6 days later
We are on the right track, but only for the S7 & S7 edge. The next update for these free Samsung devices will create the conditions. We then just have to wait until enough of these devices have been updated. Then we can activate it. There are technical reasons and it would go into too much detail here.
So: it’s our turn. Unfortunately it won’t work for the older devices (S5, S6). Unfortunately we no longer have the option.
@blackspy but that has something to do with Samsung’s firmware.
@Anonymous wrote:
We are on the right track, but only for the S7 & S7 edge. The next update for these free Samsung devices will create the conditions. We then just have to wait until enough of these devices have been updated. Then we can activate it. There are technical reasons and it would go into too much detail here.
Thank you for the info/clarification 🙂 If Samsung had a firmware for pre-release/beta testing, my Samsung Galaxy S7 would be ready for it… 😉
18 days later
This may be because there is a mobile phone signal and this is always preferred (even if it is very weak). Please a) switch to airplane mode and b) manually switch on WiFi again. Then it should work (but be careful: from then on you can only be reached via WiFi if you don’t switch back). If not, contact Swisscom.
Foreign providers also offer the option of prioritizing whether the conversation should be conducted via mobile radio or WLAN. We can only hope that this will happen one day too.
