Samsung Galaxy S7 Edge Wifi calling

Good day

According to the Swisscom homepage, the Samsung Galaxy S 7 edge is capable of WiFi calling. I bought the device for this reason.

Can you tell me how I can turn on wifi calling on this device?

Thank you very much

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5 days later

Attention: If the device was not purchased from Swisscom, this will not work. Swisscom operates “homeland security” here, i.e. you have to purchase the devices with the Swisscom software at non-market conditions in order for it to work. Too bad…

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Flashing is basically correct, but a) re-flashing is no longer possible in some cases and b) a warranty repair can be refused if the device (and this includes the software) has been manipulated. In addition, I cannot tell from your message whether the “internal counter” recorded the flashing in your case or not.

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@feealf Unfortunately your statement is wrong. We are not involved in homeland security here, but rather this is a general problem with Android devices. There is no mechanism like Apple’s that brings the carrier settings to all devices. So it’s not just Swisscom that has the problem, but all network operators. But I don’t like that either, because a customer can’t know that at first and a salesperson in a non-Swisscom shop is unlikely to say that. That’s why we’re currently working with Samsung to get the problem under control, at least for Samsung devices.

The topic has already been explained here in the forum. So before you hit the evil Swisscom again, you could use the search function in the forum or politely ask a question.

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yes, and before putting things into the world, you should think about two things: a) if the statement is true, why doesn’t Swisscom sell the devices at normal market prices and b) why, if the evil device manufacturers are to blame? Is this not an issue with the competitors (Salt) and free devices can be used?

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@wolewo: Thank you for your helpful answer.

I have now downloaded the firmware from Sammobile. However, the firmware consists of several files, can you tell me which file I have to put on the device?

Thank you very much for your help

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As GuidoT has already written, it is not a Swisscom problem. In my case it’s something different. I have the Samsung S7 Edge Dual Sim and it is not available here, so I installed the Swisscom software from the normal S7 Edge and it works wonderfully. Since I have a company number and a private number, I don’t always want to have two mobile phones with me.

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@saibot311 Again. We don’t force anyone to do something like that. You are welcome to take a look at the websites of foreign network operators. Was just on the Vodafone Germany website. It also points out that WiFi calling only works with devices purchased through Vodafone. This is a problem with the way Android handles settings.

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But now things get adventurous when references are made to foreign providers in a Swisscom forum. Who is under “[https://www.swisscom.ch/de/privatkunden/mobile/devices.html?#ViewType%3DGrid%26page%3D1%26pageSize%3D8%26FilterBrands%3D%26AllBra nds%3Don%26FilterOS%3D%26AllOS%3Don%26FilterAboType%3D%26AboType%3DAboType24%26FilterProperties%3D%26Feature_SMC_WiFiCalling%3Don ”](https://www.swisscom.ch/de/privatkunden/mobile/devices.html#ViewType%3DGrid%26page%3D1%26pageSize%3D8%26FilterBrands%3D%26AllBra nds%3Don%26FilterOS%3D%26AllOS%3Don%26FilterAboType%3D%26AboType%3DAboType24%26FilterProperties%3D%26Feature_SMC_WiFiCalling%3Don") smart, finds no indication that he has to buy the device from Swisscom and under their conditions so that he can use all the functions. It would be easy to write clearly and transparently that this only works on certain devices if They were purchased from Swisscom. There are different opinions regarding the legality of counterfeit devices and the user should be spared that anyway.


@Anonymous wrote:

@saibot311 Again. We don’t force anyone to do something like that. You are welcome to take a look at the websites of foreign network operators. Was just on the Vodafone Germany website. It also points out that WiFi calling only works with devices purchased through Vodafone. This is a problem with the way Android handles settings.


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@feealf: There’s no reference to foreign providers here, it’s just meant to show that this isn’t a Swisscom problem, but a general problem?
And asked something stupidly: Why should it be on the products page at all 😉? Company A offers a product that works exactly as fully as it is offered by company A… - why should this company A write “Attention, if you buy this product from company B, you will not be able to use all of the functions use - is that why you buy it from us”? That doesn’t make any sense at all 😉? If anything, then company B would have to write about the product that not all functions are possible.
If necessary, you could add a sentence to this page: [https://www.swisscom.ch/de/privatkunden/mobile/mobilnetz/advanced-calling.html](https://www.swisscom.ch/de/ private customers/mobile/mobilnetz/advanced-calling.html)

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That would be just the wrong way around. Anyone who is interested in Swisscom Advanced Calling will probably find out on the Swisscom website which devices are suitable for this and will hardly look at other providers to find out which devices might not be suitable. In Switzerland there is a federal law on unfair competition. I don’t want to claim that this is a violation, but I recommend that everyone read the first few articles and then form their own opinion. And again: It’s all about transparency and unnecessary bad purchases or software manipulation.


@whoever wrote:
@feealf: There’s no reference to foreign providers here, it’s just meant to show that this isn’t a Swisscom problem, but a general problem?
And asked something stupidly: Why should it be on the products page at all 😉? Company A offers a product that works exactly as fully as it is offered by company A… - why should this company A write “Attention, if you buy this product from company B, you will not be able to use all of the functions use - is that why you buy it from us”? That doesn’t make any sense at all 😉? If anything, then company B would have to write about the product that not all functions are possible.
If necessary, you could add a sentence to this page: [https://www.swisscom.ch/de/privatkunden/mobile/mobilnetz/advanced-calling.html](https://www.swisscom.ch/de /private customers/mobile/mobilnetz/advanced-calling.html)


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@Anonymous

You write that Swisscom is looking for a solution with Samsung. How long do you think it will take until a solution is found and implemented?

Greetings

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