Working tabletop device on IP

Good afternoon dear forum community

Last October we switched from ISDN to IP because of Swisscom TV 2.0 and unfortunately we haven’t seen any advantage in terms of telephone technology, on the contrary. Swisscom is apparently unable to offer a usable desk telephone with a cable to the Internet box, a reasonable display and other comfort features. Non-Swisscom devices cannot be connected to the box; an old analogue box works at the moment, but is by no means effective. The Rousseau devices that are also in use are nice, but seem to me to be completely unsuitable for everyday office life. Buttons too small, redirection complicated, etc.

There is no sensible device on the market that can be connected to the Internet box with a cable and that roughly meets today’s requirements. I’m thinking of a device such as: B. the Aastra 6735i, Yealink SIP-T48G or similar.

Am I actually the only one with such problems and needs? Or are there other fellow sufferers?

I look forward to all reactions and good ideas.

Thank you very much

nordmann

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There will certainly be more choice for IP telephones in the near future, when that happens only Swisscom can answer directly (marketing department).

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Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

You are not the only sufferer when it comes to wired desk phones for AllIP.

Swisscom’s statement is still:

Not enough demand, but something will come at some point, the guys from business telephony are apparently evaluating possible devices. Whether there will be anything else in 2015 - I have no idea.

Until then, you have no choice but to look for an analog device that comes close to your requirements.

http://mitel.ch/product-service/analoge-telefone-und-zubeh%C3%B6r

Greetings, POGO 1104

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….keep on rockin' 🤘🏼🤘🏼🤘🏼

No nordmann, you’re not the only one:smileyhappy:

I think a suitable wired IP telephone would have to be made to work.

But as already noted, certain service features are still missing.

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#user63

No, you are by no means the only one suffering. I’m currently waiting to switch to IP telephony until sensible devices are available or Swisscom releases the credentials.

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The following IP fixed telephones are supported on the SME platform with the My SME OFFICE packages:

Snom 320/370, Astra6730i,6731i,zyxel P-2002L ATA, Panasonic KX-UT123

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I own the Gigaset DX 800A all in one table device, which can be connected both analogue and via ISDN and VOIP. Unfortunately, Swisscom is not able to provide the router’s VOIP connection code so that I can connect the Gigaset DX 800A all in one. The Swisscom technician who wanted to install the VOIP for me only knew the solution was to replace the existing, extremely comfortable device with a Stone Age device from Swisscom. I then canceled the VOIP exercise. Swisscom was accommodating and did not charge me for the unsuccessful VOIP conversion.

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WalterB wrote:

There will certainly be more choice for IP phones in the near future,


Hmm, that seems like a pretty bold statement to me. Or do you already know something more?

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Swisscom could easily solve my problem in connection with VOIP by issuing the connection codes to the VOIP network. I’m not interested in a new, uncomfortable device.

Luke

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17 days later
11 days later

If you didn’t get your Snom to work yourself, who did?

I’m looking for someone who can get my Fritzbox, my DX800, a new ALL-IP table device with an integrated base station running on Vivo XS from Fiber.

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I have an Avaya 1140e running on Swisscom All-IP without any problems.

@“x”#216653What kind of router is in your home, the new Internet box or the Centro Grande?

Greeting

SirTobi

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I live in a new fiber only settlement (without Cablecom access) first moved in November 2014. Only the new internet box with fiber input works. Sorry, some information is only for fellow readers.

Which router do you use your desktop device on?

I am a Swisscom partner & get support for what Swisscom has & have suggested that there is something needed out there that Swisscom should offer or support.

Hello, (partner support) All-IP device range: Make calls again like you did 20 years ago?

Before I moved, I was happy with ISDN / DSL Internet with Eurit 4000, Gigaset DX800, Fritzbox.

Since moving to a brand new settlement with All-IP only, I have suffered from the loss of comfort with my Roussau, which reminds me of how I used to make phone calls 20 years ago, with the display on my ear that cannot see. What should I tell my customers tell/suggest?

Kind regards, Hansruedi Würsch

I then received a call back telling me to check the My SME Office offer and that a new device would be available in the near future. If something is available I will let you know. wow

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Hello.

I switched to TV 2.0 in October 2014 and the latest Internet box.

As mentioned at the beginning, the Rousseau are not an alternative.

best thanks and greetings

nordmann

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On May 6th, Swisscom is scheduled to deliver a table device that is compatible with the Internet Box’s Ethernet Anschluss. More will be known around the beginning of April.
EmQ Swisscom partner

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I am currently successfully using an ISDN Rubin 40 and a Gigaset 600 with Twixclip ISDN and as a test I have connected a Tiptel 275 analog telephone with twixclip. The analog telephone works great with just one number. But with Multiline it is useless because for every call that is not answered with the analog telephone, a missed one is displayed. In the Twixclip ISDN I can see who called which number. In the Twixclip analogue I only see a missed call.

For security reasons, no SIP data will be released to protect your own interest as well as that of others. So this is mutual.

Why can’t Swisscom produce a sensible device that is commercially available, such as the Astra 6735i, Yealink SIP-T48G, Gigaset DX 600, Snom 760 or similar, which can be connected to the Internet box with a cable and which roughly meets today’s requirements? Don’t program it like the Rubin 40 with Twixclip, for example, which is automatically recognized when connected to the modem and sets the required parameter information?

Conclusion: As long as there is no improvement or at least the same when I switch from ISDN to IP, I will be careful not to switch.
If there is no reasonable solution for multiline subscribers by the end of ISDN, I will leave Swisscom and look for a provider that offers the above-mentioned SIP telephones.

PS: If in the future all ISDN multiline users refuse to switch, we would see whether our wishes are in the per mille range.

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