New Natel contract - change 444 service language

maxm66

Hi, How do I change the Swisscom 444 SMS service language or in general all other swisscom messages to another language other than German?

Thanks!

Max

JenniferG

Dear maxm66

You can contact us over the following page: http://www.swisscom.ch/en/residential/help/contact.html. We will be glad to change your correspondence language to English, so that you will receive all your bills, other documents and SMS in the language you understand best.

Kind regards,

JenniferG

Swisscom.

Cary

it is so complicated to give an actual answer instead of providing links that send you to other Links?

I'm a customer since October 2010 and suddendly the past 2 months I'm receiving all my bills in German!

How come? And why do I have to spend over 30 minutes in order to reach customer service on that?

Please give a short and easy guidance on how to get again all bills in English (or at least French).

thank you