@fsc wrote:
Wanted to watch the ice hockey game Biel vs. Rapperswil on Teleclub. I was able to rent and pay for the post, but I couldn’t see it! A huge bummer… If I had known that I would have gone to Rapperswil SG!
Try to get the contribution you paid to be reimbursed. It’s best to call 0800 800 800 to inquire.
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
@Klothilde wrote:
A tip for everyone who books a live sports event but the picture remains black: press the record button and start the game from the recording list. The game is then delayed for a few seconds, but you don’t miss it…
I always do that after I rent the live event,
I still record it additionally,
because you never know if something will come up.
- Solutionselected by AndresF
Dear users
First of all, we would like to thank you very much for your help and patience.
Our technicians worked with the supplier 24 hours a day and carried out several tests to determine the error pattern.
The cause was definitely found and eliminated on March 28, 2014. The TV restrictions were due to a software error on one of our routers on the network.
In this case, too, it has once again been shown that the participation of community users is extremely important in accurately determining the error pattern. We would like to thank you very much for this.
The TV service is now available again in the usual quality.
We apologize for the inconvenience caused.
AndresF
Hello everyone!
Excuse me, the problem has been fixed?
I live in eastern Switzerland and can’t watch live TV all morning.
The station does come on, but after a few seconds the picture freezes.
It’s like that on all channels.
I’ve tried resetting and restarting several times, but nothing works!
However, recorded programs and replay work.
Greetings René
Hello Rene
This sounds like a multicast problem and probably has nothing to do with the problem here in the thread.
Have all existing network components been restarted (routers, connection kits, switches and STB)?
[http://www.swisscom.ch/de/privatkunden/hilfe/loesung/neustart-bei-bild-und-tonstoerungen.html](http://www.swisscom.ch/de/privatkunden/hilfe/loesung/ neustart-bei-bild-und-soundstoerungen.html)
#user63