Timeline scrubbing issue in blue TV app on Apple TV

bitracer

I'm having issues when scrubbing the timeline backwards using the Swisscom remote on Apple TV.

Frequently when trying to go backwards on the timeline just a little bit, the cursor just jumps back to the very beginning. I have to then find the exact place where I was. Very annoying.

I noticed that this started happening since the app update to the latest release.

Black Mamba

@bitracer

thanks for the remark 😀

this discussion on the German forum may help

Streaming auf Apple TV | Swisscom Community

they talk about the version 6.04.2022 of 03.08.2022

I love you Swisscom (blue TV Streaming auf Fernseh... | Swisscom Community

bitracer

Hi @Black Mamba,

not really the same issue, but thank you for the link.

bitracer

What I noticed is that it only happens with the Swisscom remote for Apple TV. Using the standard remote with the trackpad functionality, it doesn't happen.

Gaeilgeoir

@bitracer It is really a interesting phenomenon. @RomanBl ist this already known?

KatrinM

Good day together

Our specialists will examine this. We share new information as soon as we receive new insights.

I wish you all a pleasant Friday!

bitracer

Any news on this? It's still happening.