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Why do I have to adjust the settings myself?
Swisscom has no access to the settings of other manufacturers' e-mail programs as the e-mail programs are stored locally on your device. Swisscom is therefore unable to adjust your settings for you.
How do I know if I am affected?
If the settings in your e-mail programs (Outlook, Apple Mail or Android Mail) do not yet comply with the new security standards, you will receive an e-mail from noreply.bluewin(at)swisscom.com.
When using Webmail and the Bluewin app, communication between your device and the Bluewin e-mail servers is always encrypted automatically. Therefore, if you only use Webmail or the Bluewin app, no further action is required.
What is the difference between IMAP and POP3?
IMAP and POP3 are protocols used to transmit e-mails between mail servers and e-mail programs.
IMAP special features (recommended):
E-mails are saved on the mail server and regularly synchronised and downloaded by the e-mail program. This means that if you lose your device (e.g. your computer or mobile phone), you won't lose your e-mails.
POP3 special features:
Once the connection is made between the e-mail program and mail server, e-mails are downloaded directly to the device and then deleted from the mail server.
On this page: Adjust the settings of your e-mail program if they do not yet comply with the current security standards
Step-by-step instructions for smartphones, tablets and computer (Windows/Mac)
Change the settings with just a few clicks with the step-by-step instructions.
By example for Outlook 365 Windows Computer:
> To the instructions
> Select device: For which device do you wish instructions?
> Computer/notebook
> Select operation system: Which operating system does your computer/notebook use?
> Windows
> Select e-mail program: For which e-mail program would you like the instructions? If you are unsure about the version of your program, the different icons can help.
> Outlook office 365 (or other version)
Server Settings | Swisscom
Customers with an @ bluewin(dot)ch / @ bluemail(dot)ch address
Note: For all the information shown below, SSL must be enabled in the settings
Incoming mail server
IMAP4: imaps.bluewin.ch (Port 993) (recommended)
POP3: pop3s.bluewin.ch (Port 995)
Outgoing mail server
SMTP: smtpauths.bluewin.ch (Port 465)
Help Support Microsoft
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In order to add your email account to Outlook, Outlook on the web, Outlook.com, or the Mail and Calendar apps for Windows 10, you'll need several pieces of information including the type of account, the incoming and outgoing server names, and the SSL and port settings. Your email provider can give you these settings, but we've provided the settings for the most popular email providers below.
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