Anyone else get there activation text this morning....? I did. Then, proceeded to hook up the new router as instructed, only to find in not working. The router reports no internet connection. Strangely, I was told that using the new router would work with my old service if I hooked it up early. That, apparently, wasn't true. The only reason I asked this was to see if I could hook up early due to the documentation included with the router saying I would NOT receive an activation text message because I was already on a fiber connection. (I guess that was correct, because I received two activation messages.) Hooking up the old router restores my old service. The customer center list my old service. Customer service told me to wait until the 23rd. This was after my wasted time installing, trouble shooting, and uninstalling the new router. Not to mention the time wasted trying to navigate the IVR which insists on speaking German to me although I'm supposed to be set up as a English speaker in the system. (This is another issue I've been promised (repeatedly) resolution to, but with no follow-up.) The only reason I signed up for this (more expensive) service was to hopefully resolve the repeated issues I've had with the old router and Swisscom's inability to deliver service reliably. So far, the current experiences are par for the course. Meaning I have ample amounts of conflicting and wrong information being delivered much more reliably than the fast stable internet I expect, and pay for.