iPad I can't log in to Swisscom Blue TV

    Sorry, our crystal ball is defective at the moment and therefore can’t figure out what the question is 🤔

    Please formulate a comprehensible question and mention any errors. Thank you

    Show original language (German)

    ….keep on rockin'

    Keupreupleitz53

    • Check application compatibility: Make sure you have installed the latest version of the Swisscom Blue TV application from the App Store. If not, try updating it.

    • Check the Internet connection**: Make sure your iPad is connected to the Internet via Wi-Fi or mobile data. If the connection is weak, it could interfere with registration.

    • Empty the application cache**: Sometimes emptying the cache or uninstalling and reinstalling the application can solve registration problems.

    Reset network settings: You can try resetting your iPad’s network settings. Go to “Settings” > “General” > “Reset” > “Reset network settings”. This may solve any connection problems.

    • Check your Swisscom account details**: Make sure you have a valid subscription or that you meet all the conditions required to sign up to Blue TV. Also check that you have an active connection with Swisscom.

    If these steps don’t work, you can try contacting Swisscom for more specific assistance on 0800 800 800.

    Show original language (French)
    changed by Doremi

    Hello @Keupreupleitz53 Merci for your product question. Thank you for your contribution. Was the community able to help you? Then mark the appropriate answer as the solution. This will also help other users.

    Merci and best regards, MirkoP

    Show original language (German)

    Liebe GrĂĽsse / Salut et Ă  bientĂ´t / Ciao e a presto / Cheers, see you soon!
    MirkoP