Cyber identity security

Hello,

When I wanted to install the Swisscom safe on a new Windows 11 device, I couldn’t find the Cyber identity security installation file and Swisscom support told me that this service is now integrated into My Security. I can’t see the “My data” function in My Security and so I can’t activate it. Do you have any idea where I can find the Cyber identity security installation program or how to activate this function in My Security? Just so you know, I’ve reinstalled My Security on my new device several times and I’ve even uninstalled it on my device where everything works without access to the My Data function.

Thanks in advance

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