Picture problem on TV

Hello everyone!

Has anyone ever experienced the great frustration of seeing their TV-Box turn on and have sound, but not having any images on their television? This problem has been occurring since we “merged” the remotes for the TV and Swisscom Box so that the latter can also control the TV.

Thanks in advance for any help!

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    11 days later

    Rinontog68

    Hello and welcome to the Community 🙂

    It can happen sometimes …
    deactivate the “merge” between the TV and the Swisscom Box
    restart the TV-Box using the blue TV menu
    reactivate the “merge” TV <-> Swisscom Box
    test and thank you for giving feedback

    Show original language (French)

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