Alan box 2 mesh set up

    • Hello,

    I’m trying to extend my wlan connection through mesh.

    I have a WLAN BOX 2 connected to the IB3 through ethernet.

    I want to add another WLAN BOX 2 but through mesh.

    The WLAN Box I want to add is closer to the already connected WLAN BOX 2 than to the IB3.

    I press “+” on the WLAN that is connected to the IB3 through ethernet and then “+” on the wlan Box and they do not pair.

    Any suggestions?

    Thank you

    This post is in English

    • @Destauneu27

      perform a complete reset of the WLAN Box before synchronisation

      perform the 1st synchronization with the router using the Ethernet cable

      then position the WB2 at the desired location in the home, and follow the procedure:

      1. Connect the WLAN-Box to the power supply in the desired location.
      2. Switch on the WLAN-Box and wait two minutes.
      3. Press the plus (+) button on the WLAN-Box and the Internet-Box plus (+) button within two minutes to pair the two devices. Repeat this step for all WLAN-Boxes if you wish to install more than one.

      As soon as the status LED of the WLAN-Box lights up white, the installation has been successfully completed and your WLAN-Box is ready for operation. Does the status LED light up red or blue? The PDF(opens in new tab) shows you what the LED means (page 3).

      Whether the WLAN-Box is connected to the Internet-Box via WLAN or Ethernet, a pairing is required to transfer all Internet-Box settings to the WLAN-Box.

      An additional WLAN-Box

      You can add a maximum of four WLAN-Boxes to your WLAN network. It makes no difference whether you connect the various WLAN-Boxes via Ethernet or WLAN. Leave 1 or 2 rooms between the WLAN-Boxes for the best possible WLAN range. Thanks to mesh technology, the WLAN-Boxes automatically connect to the best WLAN connection in your household.

      To install an additional WLAN-Box, follow the steps under “WLAN set-up”.

      for more informations consult this page
      WLAN-Box positioning & setup – Help | Swisscom

      if the problem persists, call in Swisscom experts

      Technical support with My Service Swisscom My Service: Expert help | Swisscom
      Need help with a technical issue or with setting up or installing a device? Or do you have questions about the applications? Our My Service experts can provide support for technical problems with your digital devices remotely, at a Shop or in your home. We are here for you.

      Call us now on our free hotline. 0800 822 830

    @Destauneu27

    perform a complete reset of the WLAN Box before synchronisation

    perform the 1st synchronization with the router using the Ethernet cable

    then position the WB2 at the desired location in the home, and follow the procedure:

    1. Connect the WLAN-Box to the power supply in the desired location.
    2. Switch on the WLAN-Box and wait two minutes.
    3. Press the plus (+) button on the WLAN-Box and the Internet-Box plus (+) button within two minutes to pair the two devices. Repeat this step for all WLAN-Boxes if you wish to install more than one.

    As soon as the status LED of the WLAN-Box lights up white, the installation has been successfully completed and your WLAN-Box is ready for operation. Does the status LED light up red or blue? The PDF(opens in new tab) shows you what the LED means (page 3).

    Whether the WLAN-Box is connected to the Internet-Box via WLAN or Ethernet, a pairing is required to transfer all Internet-Box settings to the WLAN-Box.

    An additional WLAN-Box

    You can add a maximum of four WLAN-Boxes to your WLAN network. It makes no difference whether you connect the various WLAN-Boxes via Ethernet or WLAN. Leave 1 or 2 rooms between the WLAN-Boxes for the best possible WLAN range. Thanks to mesh technology, the WLAN-Boxes automatically connect to the best WLAN connection in your household.

    To install an additional WLAN-Box, follow the steps under “WLAN set-up”.

    for more informations consult this page
    WLAN-Box positioning & setup – Help | Swisscom

    if the problem persists, call in Swisscom experts

    Technical support with My Service Swisscom My Service: Expert help | Swisscom
    Need help with a technical issue or with setting up or installing a device? Or do you have questions about the applications? Our My Service experts can provide support for technical problems with your digital devices remotely, at a Shop or in your home. We are here for you.

    Call us now on our free hotline. 0800 822 830

    This post is in English

    “On apprend parfois plus d'une défaite que d'une victoire” — José Raúl Capablanca