So I think the idea of ​​carrying out real user testing of every project before the introduction is very laudable and that includes moderation, which is absolutely great and also very time-consuming, and the niggles that have already been expressed here by my predecessors before you do it If you ever saw the new platform for the first time, I just think it’s typically “Bünzli-Swiss”.

Just don’t be so grumpy and believe not only in things getting worse, but also in new opportunities.

In any case, I would like to warmly congratulate the community team on this certainly effective test idea.

That may be true, or the ideas will probably be similar.

I think there is also a generational conflict between them

evil,

still have to work… 😉

Whether “AI” improves the problem of searching for and finding existing questions and answers, which is one of the bigger problems in the community, would be a big step forward.

In any case, the current situation is not bad.

Let’s see if the AI ​​recognizes the “Dear…” postings and can react accordingly…

Hello @TamaraA

I suspect that the users for whom this thread is intended are not the ones reporting here. It would be important to have new products tested by people for whom applications and devices are simply tools and not an end in themselves. The look and feel of the new BWM can hardly have been tested by users or they were not listened to. Then at least the default settings would probably be slightly different. To do this, you would have to ask the people who asked the most questions and not those who contributed the most to the forum.

It would be nice to have a ticketing system for error messages without the possibility of other users commenting.

We will see whether a technical translation via AI improves the understandability of the forum. In any case, the search doesn’t really contribute to finding a solution. On the one hand, the wording of the Q&A is sometimes very incomprehensible and contains many typographical errors. On the other hand, the search often finds a lot of superfluous things because the search terms are obviously linked with “or” instead of “and”. And otherwise: Better AI than ND 😉.

I think a gamification update will probably increase the quantity of posts rather than the quality.

And whether super users or mentors; The main thing is that there are no senior teachers.

---

@TamaraA wrote:

….

So far there have been surprisingly few reports about user testing. Let us hear from you and support us. 😊

…

---

Hi Tamara,

I also see the AI ​​as positive, I have no reservations about it. And I think the call to test is great!

For me, the scheduled test date on a Tuesday, during the day, reserves availability for several hours, then simply a no-go for work-related reasons.

If the session were fixed to a 1-hour time slot, on an evening from 6 p.m. or on a Saturday throughout the day, the response rate would perhaps be greater.

Maybe you can limit the whole thing to 1 hour? If it’s during the week, maybe over lunch?

For most people here, it’s still free time and not working time when we’re in the forum 😉

Greetings, Thomas

@TamaraA

We’ll be home from our Finland vacation shortly beforehand and so it’s not entirely certain whether September 24th, 2024 will work out.

Hi @TamaraA

Thanks for clarifying.

Unfortunately no from my side, I work all day on Tuesdays.

Greetings, Thomas