Internet Box 3 compatible with WLAN Box 2

  • My network has been intermittent for a few days. I’m still trying to figure out where this could have come from. At first I thought the cause was the new iPad.
    Meanwhile, our Samsung TV also keeps dropping out (WLAN).

    My router is Internet Box 3 and my WLAN boxes are WLAN Box 2. Are the two types compatible or could the cause lie with this system?

    Show original language (German)
    • @Werner

      SUPER!!!

      This is the solution! I switched off the WLAN BOX on the TV and controlled the TV box via the router. Unfortunately I was misinformed, I was told that the TV box can only be controlled via a WLAN box (via cable), which is obviously wrong.

      The strange thing is that it has worked without any errors for the last 3 years. Regardless, kudos to all of you for your support - a special thank you to you Werner for “the” solution.

    @Macro09

    The WLAN-Box 2 is the perfect combination with an Internet box 3.

    Your problems must have a completely different origin.

    Which is never a lot of work: unplug everything, wait 5 minutes, and then switch the Internet box on first and then 2 minutes later the WLAN-Box again.

    If that doesn’t help, then the resets with the staple will occur during ongoing operation until the firmware is reinstalled.

    In this exercise, the WLAN-Box is first connected to the Internet box with a LAN cable and only second, after a local backup of the configuration of the IB on a PC, is the Internet box itself.

    If everything works smoothly again, restore the previously saved configuration on the IB after about 1 hour.

    If the complete hard reset doesn’t help either, you would then have to start clarifying the remaining problems in detail with a lot more additional information.

    Show original language (German)

    Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

    @Werner

    Unfortunately, resetting the router and the WLAN boxes did not bring any improvement. The transmission to the TV is still partially interrupted, also to the iPad and the iPhone. Everything was going smoothly until a few days ago - the whole thing is inexplicable to me.

    I would really appreciate your support.

    Show original language (German)

    Hi @Macro09

    Then we need some additional information:

    • What does your network look like: What components are in play? (Switches, WLAN boxes, other APs, powerline, etc.) and how are they connected to each other?
    • Do the failures always only occur on individual devices, or is the entire network paralyzed?
    • What color are the LEDs of the WLAN and Internet box during the failure?
    • How frequently do the problems arise?

    LG

    r00t

    Show original language (German)

    4b 65 69 6e 65 20 4d 61 63 68 74 20 64 65 72 20 6c 65 67 61 63 79 20 49 50 21

    @Macro09

    Turn off all WiFi boxes and see whether the devices connected to WiFi, which then connect to the Internet box (IB), still have failures. I would also watch the TV boxes that are connected to the IB via LAN.

    Show original language (German)

    @root

    The problem is absolutely new, I have had this situation for at least three years and it has worked wonderfully so far.

    • What does your network look like: What components are in play? (Switches, WLAN boxes, other APs, powerline, etc.) and how are they connected to each other? -> Internet Box 3, 3 WiFi boxes in 3 rooms 1x for large TV, 1x small TV, 1x notebook. Connected to WiFi.
    • Do the outages always only occur on individual devices, or is the entire network paralyzed? -> it always only happens in the living room, usually on the iPhone or iPad and twice on the TV
    • What color are the LEDs of the WLAN and Internet box during the failure? -> the LEDs were always white.
    • How frequently do the problems arise? -> irregular.
    Show original language (German)

    I’m wondering if someone in my neighborhood may have installed a new network that is interfering with my network.
    Does it perhaps make sense to change the name of the network and assign a new password?

    Show original language (German)

    @Macro09 wrote:

    I’m wondering if someone in my neighborhood may have installed a new network that is interfering with my network.
    Does it make sense to change the name of the network and assign a new password?


    No, that doesn’t make any sense.

    What are the approximate distances between the Internet box and the WLAN boxes used as radio repeaters?

    Show original language (German)

    Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

    What are the approximate distances between the Internet box and the WLAN boxes used as radio repeaters?

    Internet Box 3 to the WLAN Box (TV Box) in the same room where the dropouts happen, distance 3 meters

    Internet Box 3 to the 2nd WLAN box (notebook and printer) in the same room 1 floor higher distance approx. 5 meters (I have no dropouts here)

    Internet Box 3 to the 3rd WLAN Box (small TV) in a distance of approx. 6 meters through 2 walls (I have no dropouts here)

    Show original language (German)

    @Macro09 if you want to know more about what’s going on on the WiFi frequencies you can use this app if you have an Android phone.

    [https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&pcampaignid=web\_share](https://play.google.com/store/apps/details?id= com.farproc.wifi.analyzer&pcampaignid=web_share)

    [https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=de&gl=US](https://play.google.com/store/apps/details?id= com.farproc.wifi.analyzer&hl=de&gl=US)

    Show original language (German)

    @Macro09

    Of course, radio interference can occur at any time because the traffic on the WLAN bands is constantly changing.

    However, you may simply have an overpopulation of WLAN boxes in too small a space and they are interfering with each other or sometimes connect to each other and no longer directly to the router.

    What happens if you simply switch off the nearest WLAN-Box to the router and simply connect the TV (if it is a Swisscom TV-Box, then the TV-Box) directly to the router via WLAN?

    Show original language (German)

    Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

    You can redefine which box connects to which (or the router) and also which device connects to which box or router

    I would optimize something here, it could very well be that the boxes don’t connect to each other in a meaningful way

    In principle, it is always better if the boxes are connected directly to the router if possible, provided the reception is still good

    I would also necessarily connect stationary devices to the best possible box. Devices with poor reception waste a lot of air time from the AP and therefore not only have a poor connection themselves, but also make the connection poor for all devices connected to the same WLAN radio

    Show original language (German)

    @NilsL wrote:

    You can redefine which box connects to which (or the router) and also which device connects to which box or router

    I would tweak something here….


    “Optimizing something” also includes not using a lot of Wi-Fi boxes unnecessarily - see also colleague Werner’s post above 😉

    Show original language (German)

    ….keep on rockin' 🤘🏼🤘🏼🤘🏼

    @Werner

    SUPER!!!

    This is the solution! I switched off the WLAN BOX on the TV and controlled the TV box via the router. Unfortunately I was misinformed, I was told that the TV box can only be controlled via a WLAN box (via cable), which is obviously wrong.

    The strange thing is that it has worked without any errors for the last 3 years. Regardless, kudos to all of you for your support - a special thank you to you Werner for “the” solution.

    Show original language (German)

    @Macro09

    What is also important for understanding how WLAN boxes work, which are not connected to the router as additional access points via a LAN cable, but are used purely as radio repeaters via WLAN:

    The net bandwidth available to the end client is always halved because the radio repeater has to transmit in two directions at the same time on the same frequency.

    WLAN boxes as repeaters are therefore not “amplifiers”, but pure relay stations to increase the maximum range while simultaneously halving the maximum net power for the end client when they are actually used.

    Just as an example:

    At a distance of around 6-7 meters from the Internet box, you will have a net performance of around 700 Mbit/sec with a good WLAN client.

    If you now place a WLAN-Box as a relay station in between at about 3-4 meters and it is actually used by the end client, then you will have even better WLAN reception on the end client due to the shortened distance, but there will be problems at the end -Client in reality only offers 350-400 Mbit/sec due to the technical bandwidth halving.

    Show original language (German)

    Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

    @Macro09

    And as a final remark:

    In my test portfolio I have a total of 4 WLAN boxes (2 WB2 and 2 WB3) and how many of them do you think I actually use productively with a WLAN coverage area of ​​224 square meters in an apartment including terraces?

    The answer is very simple: zero

    In fact, with a single WLAN transmitter positioned relatively centrally, which still delivers >= 50 Mbit/sec even at the “edges” of coverage, I get the best overall performance of my entire home WLAN.

    Of course, I can increase the bandwidth at the edges of my WLAN coverage area by putting additional WLAN boxes into operation, but this can only be done at the same time as accepting compromises in my main coverage area.

    My personal recommendation would therefore be: only use additional WLAN boxes if the goal is to fill real WLAN coverage gaps (dark spots), and if necessary, of course, if possible, as access points on the LAN cable, because that can You can then avoid the “radio relay-related” bandwidth halving.

    Show original language (German)

    Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

    @Werner

    Thank you for your comments.

    224 m2 with just the router - I’m amazed.

    How many walls does the signal pass through in your apartment and how many floors?
    I cannot connect our 145 m2 on two floors with cable.

    Show original language (German)

    @Macro09 wrote:

    …I cannot connect our 145 m2 on two floors with cable.


    Have you checked all options?

    You can often replace old telephone sockets or cable TV sockets with LAN sockets and wire them accordingly

    Show original language (German)

    ….keep on rockin' 🤘🏼🤘🏼🤘🏼