Handset Shows Voicemail but Combox has none

EmmettenGooner

So I have a new landline handset (gigaset CL660HX) and like the previous one it flashes indicating a voicemail available but when I ring the Combox there is no message there… How do I get rid of the spurious voicemail indication.. it's infuriating just seeing the red flashing light all the time!

r00t

Hi EmmettenGooner

The blinking of the message key on the handset does not only indicate messages in the mailbox, but also missed calls:

Gaeilgeoir

@EmmettenGooner Did you already check your Combox settings in MySwisscom, maybe here lies reason for this behaviour:

https://www.swisscom.ch/en/residential/help/mobile/combox.html

EmmettenGooner

Hi,

Thanks for that but when I select the option I can see both missed calls (which I have then deleted) and it still says new message. I'll try and get a screen shot. I have also looked at (or listened to) the Combox option and their is no "delete all" messages or reset option as far as I can tell....

It's annoying not urgent but it is just an issue that I would like to resolve..

Regards

Mark