Access to my Swisscom

Feickiozo61

Dear All,

I took over the business handy and number from my predecessor. I wanted to set-up the app but the number, eg login is linked to his email address, therefore I cannot login and his email address is not active anmyore and I don't have access.

Could you deactive this account so I can a a new one with my email address?

Thanks,

Mirela

Gaeilgeoir

@Feickiozo61 This is a customers help customers community, as we are customers like you, we can't do anything here. I suggest you go to the fleetmanager (IT responsible) of your company or call the business hotline 0800 055 055.

bitracer

Open a private My Swisscom account and link the enterprise number to it.

Gaeilgeoir

@Feickiozo61 Just for clarification, do you want to that mobile for business purposes or with a private account? If the first is the case, see my mail above in the second case your company needs to transfer that number afaik with an announcement to Swisscom in written form. That is how in my company this normally is done.

bitracer

That's a good point. It's best that whoever manages your Swisscom account at your company assigns the phone number to you officially.