How do i log into my swiss com account from outside switzerland

Zieppegu10

they now require 2FA which wont accept a UK mobile

Black Mamba

@Zieppegu10

check that SMS reception is activated on the available network

if necessary, contact the Swisscom Hotline

Residential customers: contact us via call, chat, text | Swisscom

LeylaG

Hello @Zieppegu10

The 2FA has been set up to increase the security of your data https://tinyurl.com/mwbcbxsm

It is possible to manage the login method of the My Swisscom account and choose to enable the two factor authentication (2FA) only for some actions. in your My Swisscom account under My profile > Manage the login or via our assistance.

For security reason, only a Swiss number is accepted. For customers with a foreign phone number, we suggest to get a prepaid SIM card or to put the number of a family member or a friend.

Hope it helps!