Stop the service of my phone number

Leppattep39

I would like to ask if I will need to go to other countries for a long time in the near future and need to stop the service of the phone card, what should I do. If possible, I would also like to ask if I can call the customer service number to stop the calling card service.

Gaeilgeoir

@Leppattep39. What kind of phone card you mean? I suppose it is the so-called SIM card, which you need to insert into the mobile phone. There are two possibilities. If you have a mobile subscription (A(bo)), then you can cancel or pause it, see here (herein you'll find another contact link):

https://www.swisscom.ch/en/residential/help/data-and-bills/cancelling-on-hold.html

If you have a prepaid card (not a subscription) you can simply use up the credit and then destroy the SIM card. A prepaid number automatically becomes inactive if it is not used for more than 12 months.

Of course you also can call the customer service, phone number 0800 800800 (it is for free).