Sonos Playbase & Sonos One cannot be connected to Wifi from Internet Box 3

Peungiorist77

I am aware that both the speakers are older and require 2.4 GHZ - this is active in the router settings also the security settings are supported by Sonos.

I have tried renaming the 2.4 ghz network and connecting only to it however it made no difference.

I haven't had such issues in the past with other routers e.g. UPC or Linksys. Would be happy for any help / fix / work around.

Thank you all in advance.

Doremi

@Peungiorist77 Hello

WPA 3/ WPA 2-WPA3 encryption is not supported Only WPA2 must be active on the Internet Box

Doremi

LeylaG

Hello @Peungiorist77 and welcome in the Swisscom Community 🙂

Have you tried to follow the advice of @Doremi?

We look forward to hearing from you.

Have a nice evening