Smartphone fällt aus – das hilft im Ernstfall

Smartphone not working – what to do in an emergency

In many areas of life, paper is a thing of the past. We’ve been storing tickets on our smartphones for a long time now. But what happens if your smartphone stops working? The following tips will help in an emergency or if your mobile phone lets you down.

1. No battery

You’re travelling by train and the ticket inspector enters your carriage. That’s when you notice that your battery has run out and you can’t show your digital ticket.

Tip: Mobile charger

If you still have a small amount of charge left, switch to low power mode (instructions for iPhone and Android). If the battery is dead, you can charge your phone wherever you are using a powerbank without needing a power socket. Can your phone be charged wirelessly? If so, find someone with an Android device. If they activate reverse wireless charging, you can simply place your mobile on the back of the other device to start charging.

2. No Internet

You’re going to a concert with a friend and bought your tickets online. But, when you want to access them, there’s no Internet connection.

Tip: Save e-tickets offline

Always save tickets offline. If you are with others, you can also share e-tickets in a chat. This is also handy for digital boarding cards, tickets for public transport and other online tickets. If one of you has a problem with your smartphone, the others can show your ticket.

3. Locked mobile phone

You’re in an accident and your mobile phone cannot be unlocked. But that’s where your emergency contacts and medical information are stored, which the emergency services will need in an emergency.

Tip: Set up your Medical ID

Set up your Medical ID. This makes your information available and accessible to the emergency services without a passcode if you make an emergency call (instructions for iPhone und Android). Another alternative: write your emergency contacts on a piece of paper, take a photo and use it as your lockscreen. Mobile phones do not need to be unlocked to make an emergency call. To do so on an iPhone, press the lock key 5 times. On an Android device, press the power button 3 times.

Useful links

Has your mobile phone ever let you down? How did you react? Share your experiences with the Community.

Show original language (German)
Illustration image of a woman with a laptop

It may sound very conservative and it’s not particularly environmentally friendly, but on longer trips or for events, I always print out the tickets and take them with me as a backup. At airports, I can also travel much faster with a printed paper ticket instead of unlocking my cell phone, opening my wallet and holding the QR code to the reader.

On longer trips abroad, in addition to the original, I also save a photo of the ID and credit cards on my cell phone and also a paper copy. And there is also a printed list of the most important telephone numbers at home and also the contacts in the destination country (hotel, embassy,…).

Show original language (German)
a month later
  1. …and if you are on public transport which is not equipped with USB sockets and your smartphone is completely discharged, then the ideal would be a powerbank
Show original language (French)

The smartphone is good if it is used logically, you must not become a slave to it and become a catch-all. This way we avoid many of the inconveniences mentioned.

Overall it’s always worth mentioning them. THANKS

Show original language (French)

It’s really help

I stay have more good ideas

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This post is in English

Congratulations to Tito for his wonderful comment forget your Mobile and look at nature, smile…

Hope to meet people who will understand and follow your advice! My friendships.

Show original language (French)

Hello @gabinou80, thank you for your contribution.

I just did the test and the link [“Powerbank”](https://www.swisscom.ch/fr/clients-prives/produits/powerbanks.html?stch=plp&ing=ptl-device-first&simplyDigital=true&journey= device-first&payOption=ONE_TIME&filterQuery=subcategories😛owerbanks&adobe_mc=MCMID=08720268669542560523895938565532594799|MCORGID=A1744010 53C92A7E0A490D4C%40AdobeOrg|TS=1659956346&adobe_mc=MCMID=059002777400 77258282534577902741633458|MCORGID=A174401053C92A7E0A490D4C%40AdobeOrg |TS=1669730338&adobe_mc=MCMID%3D4697384097447852144082096198292000810 0%7CMCORGID%3DA174401053C92A7E0A490D4C%2540AdobeOrg%7CTS%3D1676540461) works correctly.

Can you delete your cookies, clear your browser cache and delete browsing history please?
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Good day

Show original language (French)