As far as I know there is only this information, if you want more support you have to use a paid service:
Installing Internet Security Apps – Help | Swisscom
@DonPedro53 Maybe these instructions will help:
[https://www.swisscom.ch/content/dam/assets/b2c/pdf/installation instructionscyberidentitysecurityde.pdf](https://www.swisscom.ch/content/dam/assets/b2c/pdf/installation instructionscyberidentitysecurityde.pdf)
Agus fágaimíd siúd mar atá sé
Thank you very much for the quick reply
Sorry - as a DAU (dumbest user to assume) - I can’t get the password manager to work - somehow someone is on the line.
I would like to use new passwords. Do I have to change the password first, e.g. with Bluewin, and then save it in the manager using the corresponding link?
So much in advance: I don’t know Swisscom’s internet security either.
Regarding “password manager”: The “ideal” password manager in my opinion is “the little black book” because it is offline, does not crash and cannot be hacked.
Logically, it’s not “convenient” - but “safe” and “convenient” in the same sentence are, in my humble opinion, mutually exclusive.
I have been successfully using KeePass as an offline password manager for years. Of course without any “auto” functions or browser plugins!
In addition, if possible, I always copy the password first and then the user name, so that only the user name is in the clipboard (there are supposed to be “nasty” websites that read the clipboard)
Since I don’t use Windows but Debian, I also actively delete the clipboard before clicking on “Login”.
A lot of effort, I know - but you also lock your car/your apartment before you leave.
<off topic> The “total security” offers for Windows are often worse than the threat itself, especially since modern Windows versions (since Windows 10) come with a very decent protection program in the form of Defender.
My recommendation goes more towards NoScript and/or uBlock browser extensions, which allow you to greatly reduce the potential attack surface on the Internet.
Here too, of course: relative “security” comes at the price of learning and a loss of comfort.
@Anonymous
Apart from the tip with the black notebook, an inexperienced user like @DonPedro53 might be overwhelmed by the other advice.
@hed wrote:
@Anonymous
Apart from the tip with the black notebook, an inexperienced user like @DonPedro53 might be overwhelmed by the other advice.
There are also experienced users here in the forum who may be able to benefit.
(sometimes you just shouldn’t worry about other people’s brains)
@Anonymous wrote:
@hed wrote:
@Anonymous
Apart from the tip with the black notebook, an inexperienced user like @DonPedro53 might be overwhelmed by the other advice.
There are also experienced users here in the forum who may benefit.
The primary aim is to solve the problem of @DonPedro53…
- Solutionselected by DorotheaT