cinthya.ulrich1 how and where to find the QR code so i can scan for my Esim to reactivate again my number in my mobile? thank you
Gaeilgeoir @cinthya.ulrich1 The QR Code you should find in MySwisscom und "Your Products" in the Mobile section. Or look here for more explanations: https://www.swisscom.ch/en/residential/help/mobile/block-replace-sim.html?adobe_mc=MCMID%3D62709405197976028411964881364403795179%7CMCORGID%3DA174401053C92A7E0A490D4C%2540AdobeOrg%7CTS%3D1660560386
LeylaG Hello @cinthya.ulrich1 and welcome in the Swisscom Community 🙂 Did the advice from our members help you to reactivate your SIM card? If yes, let them know by giving them a "like" and accepting their comment as a solution. Cheers