How do you get the next badge? Who are the SuperUsers, what do moderators do and who else is active in the Community? Find out in this post.
Community members:
Registered users who take part in discussions. They can access new levels and be awarded special badges depending on their activity within the Community and the duration of their membership. To reach the next level:
- Ask a new question
- Reply to a post
- Propose solutions
- Receive likes
- Like posts
By selecting your profile name > My profile > Awards, you can see what it takes to move up to the next level.
SuperUsers:
Our most active Community members enjoy a number of privileges in recognition of their extra commitment to the Community.
Moderators:
Their role is to keep the Community in check by monitoring content and engaging in discussions where necessary, ensuring that everyone adheres to the rules.
Community managers:
They work in the background and are responsible for the Community experience. They look after the platform and are responsible for its further development.
Swisscom employees:
Occasionally, Swisscom specialists make contributions to discussions. Their involvement is voluntary. They are thus under no obligation to answer queries.