Prepaid Card

    • Hello everyone

    How can I check the remaining montant on the prepaid card remotely.

    Thank you for your response, have a good day

    Show original language (French)
    • Gaeilgeoir has responded to this post.

    • Hello @Fredus8809,

      You indicate that the Prepaid card is in a remote device if I understand correctly. In this case, you can view the remaining balance in your My Swisscom account. If the number does not appear in your account, do not hesitate to [contact] us(https://www.swisscom.ch/fr/clients-prives/aide/contact.html#meine-daten-und-vertrag/ login-und-passwoerter) so that we can take the necessary steps. You can also contact us at any time to find out the balance if necessary.

      The other solutions require having the SIM card on hand.

      Beautiful day

        Hello @Fredus8809,

        You indicate that the Prepaid card is in a remote device if I understand correctly. In this case, you can view the remaining balance in your My Swisscom account. If the number does not appear in your account, do not hesitate to [contact] us(https://www.swisscom.ch/fr/clients-prives/aide/contact.html#meine-daten-und-vertrag/ login-und-passwoerter) so that we can take the necessary steps. You can also contact us at any time to find out the balance if necessary.

        The other solutions require having the SIM card on hand.

        Beautiful day

        Show original language (French)
        3 months later