myCloud sync Probleme

    • At myCloud (Desktop) under “Files”, it has been saying “Syncing…remaining 1 files” for ages, which means it has never been completed. Next, the date & time always shows the time when I logged in (in the morning). Ie hours later the time from “today” tomorrow is still there… I would be more than grateful for suggestions for solutions.

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    @Difeuffeitz70

    thanks for the bid

    >… For solution suggestions…

    look for a solution in this section, otherwise announced in a section closer to the problem

    myCloud Help

    [Not all my files are synced. What could be the reason for this? – myCloud - Help](https://help.mycloud.ch/hc/de/articles/115003635573-Not-all-my-files-are-synchronized-Was-k%C3%B6nnte-der-Grund-daf% C3%BCr-be-)

    Marina Updated 11 days ago

    There are various reasons why file synchronization may fail:

    • The file was locked by another application: This means that the file is currently being used by another process and could not be read by myCloud Desktop.
    • The number of files and folders in your sync folder is too large. You can find more information about this here.
    • You are trying to sync an unsupported file type or a file with an unsupported file name. You can find more information about this here

    also this page

    How does selective synchronization work? – myCloud - Help

    if the problem persists @cymett Expert myCloud Swisscom can help

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    “On apprend parfois plus d'une défaite que d'une victoire” — José Raúl Capablanca

    6 days later

    Unfortunately not, because for me “uninstall and reinstall” is not the solution, everyone suggests and from my point of view it is “last resort”, so if nothing else works… Greetings

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