@Lutzauffie13 Hello
You need to check the WLAN box on the 192.168.1.1 router web page if wifi is activated and the network is not invisible (parameters box)
Cordialement Doremi
Hello,
Is your WLAN network set to “ON”?
[https://www.swisscom.ch/fr/clients-prives/aide/internet/wlan-verwalten.html](https://www.swisscom.ch/fr/clients-prives/aide/internet/wlan- verwalten.html)
greetings,
@Tubelectroniks Hello
I’m thinking the same thing as @DanielD says, some WiFi channels are not compatible, change channel on the box to channel 1 for tested.
Cordialement
@Lutzauffie13 Hello
Would be nice to come back to the forum to give us some news on your problem.
Your information is very useful for other customers who visit the forum.
Thanks in advance.
Cordialement Doremi
@“x”#989864and @Tubelectroniks,
Lutzauffie, you are the initiator of the post created on Tuesday, and you are not giving any news, it is because you are not in a hurry…
and you Tubelectronic, you don’t have time to make the modification on your router to test even though it takes less than 5 minutes.
Except you have time to write here…
The two of you are having a great time with your WIFI…
Update your PC, mobile and tablet machines to the hardware level by changing them to the most recent, it will work too!
If you don’t have time to follow your own posts and messages, don’t waste our time!
Good evening
I just took the test
by changing the channel to 2.4 and 5 GHz
But I still can’t see my WiFi
Thank you to the contributors for your draft solution and for your active participation in the forums
For my part I just pointed out that I also had this type of problem.
and that the person who made the request is not alone, that’s all.
The Acer PC is not 3 years old
And my Bios is up to date
I will wait for a firmware change.
Good evening
And thank you all
Bye
How aggressive. Just FYI, I posted Tuesday because it’s my day off. Afterwards, I work and with Covid we are in good shape. So after work, shopping for my elders etc etc, I no longer had the courage to continue trying to resolve my problem. Plus, I still have quite a few flight hours. It’s not that I’m not eager or interested. I’ll try again tomorrow. Sorry to waste some people’s time. If I manage to find a solution, I will be sure to let you know. Have a nice weekend
Okay, I tried again and it still doesn’t work. On the other hand, I have to telework from Monday, I connected the work laptop with the cable and it didn’t work. So, I removed the cable to connect to WiFi via my iPhone even though it didn’t suit me too much and then surprise, my WiFi network appeared and everything works very well. So the problem is with my laptop but what to do I still don’t know. If anyone has an idea, I’ll take it. Have a nice weekend.
- Solutionselected by LeylaG
I may have an idea based on the fact that you changed the hardware, but kept the same network identifiers.
Try going to the laptop’s Wifi Settings and looking for Manage Known Networks.
Find the name of the network that was used with the router before and tell it to Forget it.
Then restarts a search for available WiFi networks.
This is the way with Win10, you will have to find the equivalent if you have another OS.
DanielD
2 months later
Hello, my son is having the same problem as Lutzauffie13, the basic controls (drivers and device manager) are OK. The neighbors’ networks are visible but not his although he can connect his Android phone and another PC???
We will try the last solution proposed by DanielID (forgotten) and we will get back to you. If in the meantime someone. we have another idea, we’re interested 😉
Good morning,
DanielD’s solution should be tried first.
Otherwise the only idea that comes to mind is the following:
Your son’s PC would not support 5 GHz wifi but only 2.4 GHz.
But this would assume that you have disabled 2.4 GHz in the Internet box.
This makes several assumptions. It’s not the best idea. But you asked if we have other ideas….
Good day.
Cordialement, Prelude
18 days later