At the bottom of the link you can see the different Internet boxes, which subscription do you have?
https://www.swisscom.ch/de/privatkunden/hilfe/geraet/internet-router.html
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
Having a local backup of the config is always a good idea.
With the reset, the router returns to factory settings and many of the individual settings are lost, but the router must already work correctly with the factory settings.
In your error situation, I would do the first test of the DHCP function before restoring the saved config.
Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom
Yes, the most important settings are loaded again from the Kundencenter; i.e. WiFi settings and router password (it’s possible that more will be reloaded, but I can’t say right now).
But I would be careful about reloading the backup. If possible, I would briefly document the settings I made myself and then re-enter them. It shouldn’t be too much effort. Background: The IBS has already received a few version updates, and a lot has happened. Setting everything up again cleanly is safer than possibly a messed up config. to load back.
Thomas
So…resetting the Internet box didn’t help either.
There’s something I didn’t mention because I didn’t think it was relevant, but maybe that’s the reason. There is a switch (Netgear pro Save GS108E) between the router and the four devices. Could it be that the switch has a problem, broken or something?
Recommended and optimally tailored to Swisscom TV:
[https://www.swisscom.ch/de/privatkunden/produkte/netzwerkzubehoer/details.html/ethernet-switch-11028114](https://www.swisscom.ch/de/privatkunden/produkte/netzwerkzubehoer/details. html/ethernet-switch-11028114)
….keep on rockin' 🤘🏼🤘🏼🤘🏼