I no longer receive emails on my cell phone

    • Greetings,

    from 04.30.2019 we canceled the subscription of the organization of which I am the landline telephone/TV/Internet secretary, maintaining the e-mail address.

    Since May 1st, neither I, nor the president, have stopped receiving emails on our cell phones or even on Outlook.

    I continue to receive my personal emails, while I can only read those from the organization in question from the bluewin.ch website.

    We have not changed the password and the configuration on the mobile phone is correct.

    I have already contacted Swisscom directly, but they were not helpful.

    Furthermore, when I enter the bluewin.ch site, under e/mails the language offered is German and I cannot change it.

    If anyone can help me I would like to thank them in advance.

    Cynthia

    Show original language (Italian)

    • HI,

      I had a similar problem, calling Swisscom they told me to reset the password of the email account (also the same as the previous password) and to try again, it worked for me

    a month later

    HI,

    I had a similar problem, calling Swisscom they told me to reset the password of the email account (also the same as the previous password) and to try again, it worked for me

    Show original language (Italian)
    4 months later
    a year later

    @Reugeinnei27

    _> My email has disappeared from my mobile phone. What do I do
    _

    Some precision would be useful to provide more effective help/response

    Application: Webmail (Swisscom), native smartphone, other?

    Device/OS: Android/Google, iPhone/Apple, other? model?

    As? since? and any error messages?

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    Show original language (Italian)

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