7 days later
@Shakmail
1. not being in battery saving mode (decreased audio quality)
2. have at least a good Internet connection (good or excellent signal) otherwise weak signal, it’s not great.
3. Nokia updated, Settings > System > System update (Android 8.1.0
4. good service only on the Swisscom fixed and mobile network, without any guarantee on other competing networks.
I have just tested in both directions in SIP and DECT mode, impeccable between Nokia 5 and Swisscom Rousseau 300 DECT
not tested between SIP to SIP
This is all OK and it doesn’t work. In short, I give up!
I’ve done a lot of testing with SIP credentials on several different devices. I also tested several software on PC and also a professional VoiP device and nothing works. I called several of my providers specializing in VoiP and they all told me the same thing: “If you want to do VoiP, work with anyone but not Swisscom, it will never work!!!” So I opened an account with the competition and as luck would have it, everything works!
Don’t make me think it’s a technical problem! It’s just Swisscom’s desire to make it not work and that’s why they don’t offer any support!
4 months later
> This is all OK and it doesn’t work. In short, I give up!
The other suppliers are not playing fair, they are defending their creamery, nothing more!
The problem is between the chair and the computer because it works for me as a residential client and yet I am only a novice in IP telephony
I use the native SIP function of the integrated phone application (original, no app download) so away from home on my Nokia 5 smartphone
a year later
Hello haters^^
For my part, I install ALL swisscom products, and the activation of SIP credentials is not necessarily great, but their use works very well!
For those who called “professionals” you may have to change installer…
To say that this will never work, you have to be either stupid or a very bad installer to think that swisscom provides services that don’t work!
The “Bria Mobile” application works wonderfully, and is available for IOS, Android and PC!
Swisscom VoIP telephony to be done on the LAN of the Swisscom router, not behind a firewall!!!
THESE SETTINGS WORK FOR InOneHome AND SME OFFICES ONLY!:
SIP setup
For 100% SIP connection, I recommend:
Gigaset DX800 ALL in one which is a landline telephone with integrated DECT base for wireless (practical for small SMEs)
Gigaset S850H Go box for individuals or small SMEs only wanting wireless. (remote antenna separate from wireless)
Swisscom offers SIP accounts with credentials! SIP TRUNKS are another parameter with other subscriptions, which are for professionals with a telephone exchange! The SIP trunk is not made for direct telephony on devices!
Go to Salt, diversion is impossible on their internet box and they don’t know what SIP is^^ HAHAHAHA
ABE, Romain
Like the guy who shows up 2 years later and allows himself to judge and criticize people without even knowing them and without even having read all the parameters, I love it! Ahhh but +4122 is not this region known for having a g…..e g…..e ABE
Good luck with your experiments, Sir, I know everything!!!
The bad stupid salutes you!
@“x”#30423It was a customer’s number, not mine and I was in Vaud at the time…
In addition, the area code no longer indicates the region so much these days, since you can change canton while keeping your number… So Mr. I know everything knows much more than you on this subject, there is no photo^^
And the post was updated in January by someone who can’t figure it out, so I’m making my contribution…
And seeing your manners, luckily I don’t know you :p
Thanks for the greetings^^
PS: The installation of Swisscom VoIP must be done behind the Swisscom router and not behind a firewall if ever…
Roman
@[deleted] indeed, it works… I configured SIP telephones for a customer who sent them to Spain and the United Kingdom to avoid international telephone charges
Afterwards, you should still know that there may be a risk of having your SIP data hacked if you are not on a secure network.
And if the devices are placed behind a firewall, there are certain very specific ports that must be opened.
The purpose of SIP is to configure the telephone line itself in the telephone, which allows the number to be used from any internet access.
It’s a shame that I couldn’t participate in this post sooner, I would have found you a working solution for sure!
Roman.
a month later
Downloaded and installed the microSIP application on a Windows 10 home laptop in French.
Configured the SIP credentials account provided by Swisscom, obtained by SMS according to instructions from Swisscom
[https://www.swisscom.ch/fr/clients-prives/aide/reseau-fixe/sip-credentials.html](https://www.swisscom.ch/fr/clients-prives/aide/reseau- fixed/sip-credentials.html)
--== important, first have entered your cell phone number in the customer area ==–
This works very well for internet telephony and to real telephone numbers.
Its only flaw:
unable to read/write the Windows contacts folder (Windows address book, Contacts folder)
limited to importing contacts.csv or manually writing your contact list.
2 months later
Hi @seyfcom,
Yes of course… Does that help you as an answer? 😛
However, it would be good to know on which devices you enable this?
Have you already activated SIP credential on your swisscom login and received the data by SMS?
What menu and what is requested on your SIP devices? Are they indeed SIP?
Roman
@RSA Hi,
Yes yes I have the SIP credentials and everything but I can’t configure a softphone… I tested Bria solo and MicroSIP but it doesn’t work.
I am actually behind a firewall, is this the problem?
I can test on another wifi line with a laptop but haven’t really had the chance to test.
I’m going to have a Yealink 46G (the one recommended by swisscom, and I’ll have to install it too, we’ll see when it arrives.
I understood your question… but we must eliminate the firewall problem first, because there is no worse for VoIP, that’s why I was talking to you about 3/4G to test the application on smartphone, because the settings are the same!
Zoiper works behind your firewall? with the same settings as other applications? If this is the case, you can be 80% sure that the problem is linked to the firewall…
Afterwards, you didn’t say if you used the applications on PC or smartphone or tablet…
You want help from the forum, you have to give the information about the devices, software, etc… Because as I told you, your settings seem correct, so you have to remove and test without adding of material.
18 days later