Tutto Benefit

Joe le Taxi

i was reading about the Tutto Benefit and am interested in it.

i have one contract on my wife’s name for our TV, phone and internet package and one contract under my name for my mobile.

So I thought i am eligible to get this benefit, but it turns out that both contracts need to be under the same name (not sure why you would start multiple contracts but all under the same name, but still different contracts?) knowing that they designed the customer center to have everything in one place.

so my question is? did anyone come accros this issue and how was it solved, if it was solved? and does anyone know if you can change one contract to join the other one to get this benefit after all.

suisse

I had the same situation.

What I did to have the privilege to use the Tutto:

only one contract for everything –> merging the contracts

The simplest way would be to talk to the hotline under 0800 8000 800

LeylaG

Hello @Joe le Taxi

With the Tutto Benefit, you can add up to 5 additional mobile numbers and enjoy monthly discounts.

You are right on the fact that the Vivo package and the 1st mobile number have to be registered under the same name to get the discount.

The solution is a taking over of your mobile subscriptions in your wife’s name or the taking over of the Vivo package in your name.

Hope it helps 😉

Cheers

gabipetrovay

I have a Vivo package at home and my fiancée has recently gotten a Swisscom Infinity 2.0 mobile number. We are eligible for the Tutto Benefif (Tutto Vorteil). How can we join the 2 Subscriptions for the Tutto Benefit using our Swisscom online customer center portal?