@feealf: The only adventurous thing in the story are your claims 🙂 - in my opinion, mentioning it on the product page would be problematic, because other providers could feel disadvantaged…
Swisscom offers an information page where it links to which devices are capable. If you buy the device normally, it is capable. But if the customer now decides to purchase this from another provider, surely this can no longer be assumed? btw: Swisscom also doesn’t warn that it has no influence on updates if you don’t buy the device from Swisscom (which is extremely much more relevant than your point…) - it also doesn’t point out that LTE bands may not work if you buy your device in Asia, etc…! It is also not pointed out that devices with SIM locks from other providers do not work…! This is quite simply because it is not the provider’s responsibility to point out such shortcomings of other providers.
WHAT is important: That the product offered by Swisscom also supports the corresponding functions. Only if this were not the case, only then would your argument come into play…

I think what is necessary for those affected (options after a bad purchase) and new interested parties (extensive research before purchase, unless you want to pay the Swisscom prices) has been said or written and you can leave it at that. Anyone who wants to get an idea of ​​the rights and obligations under the Federal Act on Unfair Competition can do so and whoever instead puts forward their own theories; also a possibility. Freedom of expression should be preserved.

Hello

Since the Samsung update from yesterday August 1, 2016, the WIficalling option is available under Applications/Phone/Advanced and can be selected

Yes, I can confirm, the option is now available on both the Galaxy S7 and S7 edge.

In addition, the S7 now also shows ‘HD’ next to the phone number when making calls via Voice over LTE.

However, I haven’t managed to test whether calls via WLAN actually work…

Hello,

and why does wificalling work with the note4 at orange/salt and not at swisscom???

This probably has little to do with Samsung, but rather with the branding or modifications to the Salt or Swisscom firmware!

We are on the right track, but only for the S7 & S7 edge. The next update for these free Samsung devices will create the conditions. We then just have to wait until enough of these devices have been updated. Then we can activate it. There are technical reasons and it would go into too much detail here.

So: it’s our turn. Unfortunately it won’t work for the older devices (S5, S6). Unfortunately we no longer have the option.

@blackspy but that has something to do with Samsung’s firmware.

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@Anonymous wrote:

We are on the right track, but only for the S7 & S7 edge. The next update for these free Samsung devices will create the conditions. We then just have to wait until enough of these devices have been updated. Then we can activate it. There are technical reasons and it would go into too much detail here.

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Thank you for the info/clarification 🙂 If Samsung had a firmware for pre-release/beta testing, my Samsung Galaxy S7 would be ready for it… 😉

Hello

What is the status now? I have installed the update. I have now activated the WiFi calling function, but WiFi calling still doesn’t work. Thanks for the feedback.

@tobhoes

This may be because there is a mobile phone signal and this is always preferred (even if it is very weak). Please a) switch to airplane mode and b) manually switch on WiFi again. Then it should work (but be careful: from then on you can only be reached via WiFi if you don’t switch back). If not, contact Swisscom.

Foreign providers also offer the option of prioritizing whether the conversation should be conducted via mobile radio or WLAN. We can only hope that this will happen one day too.

@tobhoes

Did you receive an SMS confirmation that it is now working (this is what you get on Swisscom devices)? Otherwise, the hotline can check whether it is active or not; I would call them and request this. If it doesn’t work despite the menu entry being visible, it would really be a scandal.

@feealf

I didn’t get an SMS, no, I’ll call Swisscom.

I bought a Galaxy S7 edge from brack.ch (with a discount). Today I received a text message saying that WiFi calling can be activated. However, I first installed the Samsung update and then activated the option. Now works perfectly. However, I will buy a smartphone via Swisscom in the future despite the higher price…

Hello everyone

This morning I received a text message that WiFi calling had been activated for me.

In my opinion, my S7 Edge is up to date, but I don’t have the option to activate the WiFi calling function. Did I miss something? Do I have to download an update manually?

Even turning it off and on again as recommended in the SMS didn’t help.

@Anonymous: I know it’s not your area, you wrote that, but do you have a contact person who knows about enterprise subscriptions and knows whether Advanced Calling is also planned for them?

My S7 edge, which I bought from Swisscom, and my S7 which I bought on the open market, BOTH have not received any SMS so far and so Advanced Calling doesn’t work (yet).

Can you perhaps ask briefly internally or send me a PM with a contact person?

Thx

Has a solution actually been found with Samsung? Wifi calling still doesn’t work for me

I just had chat and telephone contact with Swisscom to explain the problem again. The same answer as before. If the option doesn’t exist on the device, Swisscom can’t do anything; I have to go to the provider who sold me the device. Although I doubt that Brack can help me with this, I will still clarify this. The next option would be to go directly to Samsung and ask them to activate it.

Hello

Thanks for the update. The WLAN calling function is available for me under Phone -> More -Y Installations. Is this the WiFi calling function? However, I never received an SMS from Swisscom for activation.