The first question would be whether the reception is “poor” per se or whether the data consumption has already been exceeded.

With a NATEL® data L there are 20GB. If these have “already” been consumed since the weekend, this certainly does not count as “normal personal consumption” in the sense of Swisscom. the Fair Use Policy towards other customers.

It’s no wonder that Swisscom’s throttling makes your face fall asleep (afaik 64kBit/s).

If the reception is bad, you’re unfortunately out of luck. Another provider may offer better and better conditions.

Here’s some other reading on the topic:

[https://www.swisscom.ch/de/privatkunden/mobile/mobiles-internet/natel-data-l.html](https://www.swisscom.ch/de/privatkunden/mobile/mobiles-internet/ natel-data-l.html)

[https://www.swisscom.ch/content/dam/swisscom/de/res/internet/internet-unterwegs/data-abos/performance-description-natel-data.pdf](https://www.swisscom.ch/ content/dam/swisscom/de/res/internet/internet-unterwegs/data-abos/performance-description-natel-data.pdf)

[https://www.swisscom.ch/de/privatkunden/hilfe/loesung/fair-use-policy-natel-data-abos.html](https://www.swisscom.ch/de/privatkunden/hilfe/ solution/fair-use-policy-natel-data-abos.html)

Finally and probably the wrong subscription or wrong provider…

Don’t you also have an Infinity subscription S or above? - Then these 20 GB would “only” cost 29.– and additional GB would cost 15.–.

Only the previous speaker is right, with 20 GB consumption or more, you have a relatively high download rate and you will also have problems with other providers when it comes to throttling.

Internet download speed is slowly the only thing that still costs money and with such a download volume it’s understandable because not everyone needs it.

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@Andy Brun wrote:

..

If you have a data subscription, the speed will be throttled at some point. I don’t understand why.

…

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The key word is fair use policy. This protects the vast majority from a few unreasonable users. No network in the world is designed for everyone to be able to use the maximum available bandwidth 7× 24h x 52 weeks.

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@Nyuszko wrote:

I have now quickly converted the subscription into an Infinity plus XL, but I don’t really know yet whether I can really be satisfied with such a horrendous price…

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_The speed is throttled to exactly the same value. It’s just faster before that.~

Change (02/10/2016, 07:15) SORRY. You are writing here about an Infinity plus XL, I only read the XL and assumed a data XL.

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@hed wrote:

The key word is fair use policy. This protects the vast majority from a few unreasonable users. No network in the world is designed for everyone to be able to use the maximum available bandwidth 7× 24h x 52 weeks.

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That’s so. Nevertheless, I am of the opinion that there is far too much throttling. This has nothing, absolutely nothing to do with a flat rate! There is currently an ongoing trial in Germany, one can only hope that the judgment becomes final and will also be adopted in Switzerland “soon”.

Verdict: Throttle speed of 56 Kbit/s reduces “performance to zero”

Here in Switzerland there is at least one provider that is much more generous and cheaper…

I have 2 teenagers who are endless power users, but even they can’t make it within the limits.

I use the SMART phone a lot for work and often connect the laptop to the 4G and load very large amounts of data, but here too there has never been any throttling.

There must be misuse before the speed is throttled and I’m personally happy that Swisscom is doing this.

Sorry, things actually look different with an infinity subscription. I don’t have any problems there either and I have quite a bit of data volume. However, this shows us well that Swisscom could definitely be a little more generous with its data subscriptions.

But the data subscriptions are far too expensive. There is far too little data included for the price and limited speed. Others are cheaper than the data S, but 150x* faster and >100x as much data can be transferred without any problems.

*150x faster is a theoretical value, which of course cannot be achieved. As with a data XL. But 50x faster is quite common.

I’m very happy with Swisscom, but when it comes to data subscriptions, frequent users could definitely take a look at the competition.

A mobile phone network is not a replacement for a landline, but especially in this day and age I can understand anyone who thinks along these lines. Many people receive such low speeds via DSL and pay far too much for the service.

Well, but strangely enough, you can make a hotspot available from your cell phone and select the WiFi connection from the cell phone hotspot on your PC and lo and behold, there are suddenly no longer any limits. So you can use as much data as you want.

Well, but strangely enough, you can make a hotspot available from your cell phone and select the WiFi connection from the cell phone hotspot on your PC and lo and behold, there are suddenly no longer any limits. So you can use as much data as you want.

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@hed wrote:

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@Andy Brun wrote:

..

If you have a data subscription, the speed will be throttled at some point. I don’t understand why.

…

---

The key word is fair use policy. This protects the vast majority from a few unreasonable users. No network in the world is designed for everyone to be able to use the maximum available bandwidth 7× 24h x 52 weeks.

---

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@hed wrote:

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@Andy Brun wrote:

..

If you have a data subscription, the speed will be throttled at some point. I don’t understand why.

…

---

The key word is fair use policy. This protects the vast majority from a few unreasonable users. No network in the world is designed for everyone to be able to use the maximum available bandwidth 7× 24h x 52 weeks.

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Well, but strangely enough, you can make a hotspot available from your cell phone and select the WiFi connection from the cell phone hotspot on your PC and lo and behold, there are suddenly no longer any limits. So you can use as much data as you want.

(So ​​now the text is in the right place 🙂

Why don’t you ask him directly on 0800 800 800?

I also think that this SMS is not “true”. Basically, the customer is informed in a letter that he is downloading too much and is made aware of the fair use policy. But we’re talking about downloads of around 200 GB over several months. I don’t know anyone who has ever received this letter, but I know people who easily burn through 150 GB a month and nothing was done, especially not an SMS.

Can’t it be that this SMS concerns roaming??