Replay menu is not available

Pipomasta · Dec 4, 2015

Replay menu is not available

Hello there

Replay is not possible. When I select a program that I want to watch in replay, the selection menu is missing. Only the description of the show is displayed, but I cannot click on “Watch” or “Record” because these selections are not displayed.

I’ve already restarted the box and router. Resetting the box didn’t help either. Is there anything else I can do myself?

POGO 1104 · Dec 4, 2015

Have you activated replay for the relevant channels?

Replay must be activated once for the corresponding channels - in the channel list

Pipomasta · Dec 4, 2015

Yes, Replay is of course activated.

madaley · Dec 4, 2015

Which Swisscom TV 2.0 subscription do you have?

Warren · Dec 4, 2015

And which show on which channel is it about?

Pipomasta · Dec 4, 2015

I think I know what you were getting at… I have the basic subscription with 30 hours of replay. At the moment of annoyance I thought it had to be 7 days. So I was kidding myself 🙂

Thanks and greetings

Warren · Dec 4, 2015

@Pipomasta wrote:

I think I know what you were getting at… I have the basic subscription with 30 hours of replay. At the moment of annoyance I thought it had to be 7 days. So I was kidding myself 🙂

Thanks and greetings

So the show was over for more than 30 hours… Thanks for the feedback.