Ping increase in game, I despair...

Hello, I don’t know if your problem is still present, but if ever you can try to leave your tin router for 5-10 minutes so that it recovers a different IP when you turn it on again.

Good morning,

Are you the only one using access during these ping surges?

Do you play on PC?

Stop downloads: torrents, music streaming, video…

In the game, choose the filter (if available) to only display European servers (avoid French ones, connections are very poor between Switzerland and France).

To easily determine what is being sent by a system, it is possible to use a Microsoft tool that allows you to see which process is using the network and potentially sending data (tutorial in English):

[http://www.sysprobs.com/monitor-network-traffic-windows-7-microsoft-network-monitor-34](http://www.sysprobs.com/monitor-network-traffic-windows-7- microsoft-network-monitor-34)

Otherwise there is the resource monitor integrated into Windows which could do the trick.

If you have two screens, it will be easier!

If in doubt, I advise you to run Malwarebytes (free anti-malware tool) as well as a complete antivirus scan, you never know!

About antivirus with firewall, see this side and disable it temporarily, maybe it interferes with the game? Perhaps there is possibility to exclude the executable from the game to improve the situation.

For the internet, information passes from one network to another as for the post office.
If you send a package to Spain it goes with the Swiss post office to France and then other posts take over. It’s the same with the internet.
Swisscom will take the packets to the next point for example in Germany at de-cix (which is in Frankfurt) then the data will go through other networks.

Using the tracert command in Windows allows you to see how long it takes for information to go to each gateway.
This way you can see where the problem is. (here the latency time increases significantly)

So, without additional information we cannot say anything except that
if the line (the swisscom part) had a problem the latency would also be problematic for the speedtest.

@Valentin 1258

Good morning,

Here is a tool for trace route: http://www.dsiatlantic.com/?page=outil and network=traceroute

good weekend

You should do a tracert when the ping is bad.
Here we see that your connection is not optical fiber and that it is good.
12 ms to arrive in Zurich then it leaves the Swisscom network to go to France via gtt.

When you are in a game with bad ping you can try to see the server’s IP address via the Windows Resource Monitor. This by looking at which ips address (there are always several) leagueoflegends.exe or lol.exe is connected. In these, there will be those for messages and that of the current game server.

According to the traceroute that you did when there was a problem, it seems that it is indeed not a problem directly linked to swisscom but rather a problem linked to the part after swisscom.

To find the addresses to test, you must use the Windows key at the same time as R.
write in the dialog box “resmon” then press Enter or click OK.

Then, you have to go to the network tab then TCP connections.
In this list, you must identify lol.exe or leagueoflegends.exe (the name of the executable) and look at the remote address part.
I recommend writing them down or taking a screenshot to have them on hand.

If you find them, I would like to try to do a plot to see if we have similar results.

Good evening.

The IP address tested by your friend looks fake, it redirects to users…

Otherwise I played a game and got the IP address 185.40.67.169 and I had 38ms.

If not, what is your hardware configuration? (this could also come from the PC which would be overloaded by the game)
If the hardware configuration is the issue, lowering the game’s graphics options should help.

Has the problem ever occurred while you were both in the same game?

Depending on the server load, they redirect to servers located in the USA, hence the poor latency time.

Otherwise, there is still a possibility.
At Swisscom, depending on your IP address, you have a different latency time. Which is very strange.
For example, by having an IP address that starts with 85.6.244.* you can, on the same server, have 26 or 12 milliseconds.
Try restarting your box hoping to have an IP address that starts for example with 178…. or 83 (it’s quite the lottery)