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Serious problems with Swisscom

norfolkhall

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norfolkhall

Anyone having serious issues with Swisscom? I am having to re-boot the router at least daily and we have random devices not connecting. Now trying to watch a purchased film and it keeps losing sound and pausing. Any suggestions on what other options are out there as I am sick of this service

Stephnco

I had many months of the same thing. The service i was offered by phone was always helpful if only temporarily. I finally had no reception even for phone or internet. Someone came and found out that my tv box was too old(7years) and that the wiring had been wrongly clipped. Things got fixed after 3 hours(!) the service guy even had to call the IT experts and they said that my ip nr. Was not the one corresponding with the central system. There is no way i could have done it alone. Now things have been fine for the last 2 weeks.

norfolkhall

Thanks for the info - I’ve contacted Swisscom about it and they said an engineer will come out……

astreit72

ATTENTION: SWISSCOM SERVIC,

MY E-MAIL ADDRESS: astreit@bluewin.ch IS SINCE SEVERAL WEEKS BLOCKED, I RECEIVE NO MAILS ANIMORE.

THIS HAS HAPPENED BEFORE ALREADY, I HAVE CONTACTED YOU BEFORE.

KINDLY CHECK OUT WHERE THE ERROR LIES.

HOPINGTO HAVE YOUR SOON RESPOND, I REMAIN

WITH KIND REGARDS

ANNEMARIE STREIT