Swisscom TV 2.0 Box: Massive broadcast in the network that paralyzes everything

  • Good evening everyone

    I have a strange phenomenon here that I can no longer explain and has cost me half the day.

    First about the topology:

    - Centro_piccolo Router

    1. Network tap –> Patch cable –> Switch –>

    1.1: Swisscom TV Box

    1.2: Blu-Ray Player

    1.3: Raspberry Pi as a media center

    2. Network access –> ASUS RT-66U WLAN router

    2.1: Swisscom TV Box

    2.2: PS3

    2.3: Philips Hue Bridge

    WLAN via the ASUS AP (is NOT configured as a router but only as an AP):

    - iPhone

    - Digicam

    - 2 tablets

    - 5 calculators

    - Logitech Harmony Bridge

    My problem now: As soon as I start one of the TV boxes, I apparently have a gigantic broadcast on that port from the Swisscom router, which completely paralyzes the respective subnets.

    You can see this particularly well on the ASUS AP: the moment I start the box (listed as 2.1 above), I have permanent traffic on all (!) Ethernet ports and the WLAN. Even the port to the Philips HUE Bridge constantly shows activity, even though the lamps are not being activated.

    This takes a few seconds and then the ASUS AP collapses: the network is still there, but can no longer be used. The same applies to the wired participants. For some reason the router sends out packets that not only go to the TV box but actually flood the network.

    This occurs on certain boxes, although interestingly only the network that is connected to the same port on the Swisscom router is affected.

    If I simply switch the box off, the game continues for a few minutes and suddenly the router stops… then the network recovers again.

    The thing can be reproduced at will, even if only a single device is active on the same network: the connection breaks down. Strangely enough, the box runs smoothly and you can watch TV perfectly, but everything else no longer works (including the WLAN control…).

    The effect is also interesting when I connect a switch between the router and, for example, the ASUS AP: This should only forward packets that are explicitly intended for the TV box to it (unicast), otherwise it would be a hub. But right there you can see that the packets also go to the AP pointlessly…

    This problem is so new to me, any ideas? I’m a little desperate.

    Show original language (German)

    How exactly are the two TV 2.0 boxes connected to the router?

    In any case, switches used for the TV 2.0 box must be capable of streaming.

    This is no problem with the Swisscom switch!

    [http://www.swisscom.ch/de/privatkunden/internet/devices/va-8-ports-ethernet-switch.html](http://www.swisscom.ch/de/privatkunden/internet/devices/ va-8-ports-ethernet-switch.html)

    Show original language (German)

    Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

    Good evening WalterB

    Thank you very much for the super fast answer, the fact is that the stream from the router goes in both directions via a switch (once via a cheap Netgear, once via ASUS AP).

    Unfortunately, I’m not sure whether the ASUS AP can handle this, although it has settings for IPTV.

    Which switches are otherwise suitable for this from Swisscom? Any recommendations?

    I see that a Netgear Switch is being offered in the shop for 49.- would it be suitable?

    Greetings

    Nico

    Show original language (German)

    @Nico82 wrote:

    Good evening WalterB

    Thank you very much for the super fast answer, the fact is that the stream from the router goes in both directions via a switch (once via a cheap Netgear, once via ASUS AP).

    Unfortunately, I’m not sure whether the ASUS AP can handle this, although it has settings for IPTV.

    Which switches are otherwise suitable for this from Swisscom? Any recommendations?

    Greetings

    Nico


    That’s probably the problem.

    The switch below works without any problems for TV 2.0 boxes.

    [http://www.swisscom.ch/de/privatkunden/internet/devices/va-8-ports-ethernet-switch.html](http://www.swisscom.ch/de/privatkunden/internet/devices/ va-8-ports-ethernet-switch.html)

    Show original language (German)

    Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

    Thank you very much for the great support and that on Sunday evening!:smileyhappy:

    I just ordered two of the Netgear switches via Swisscom and hope to be able to solve the problem.

    Best regards

    Nico

    Show original language (German)

    Thanks for the tip

    The unfortunate thing is that in the configuration as a bridge the problem has to be solved beforehand on the AP. However, if the AP/router itself is used as an AP, there is no way to teach the integrated switch IGMP (unfortunately the IPTV field does not exist in this configuration).

    In the configuration as a router it would then be possible again:smileyfrustrated:

    It has a nice side effect: With the new switch I have enough ports to wire certain devices connected via WLAN:smileyvery-happy:

    Show original language (German)

    Is the “IGMP snooping” function turned on on your RT-AC66U under “Wireless”->“Professional”? This is activated by default on the Swisscom-WLAN-Booster. That could alleviate the problem, at least on the WLAN. The broadcast storms on the LAN have disruptive side effects, especially on slower interfaces (10Mbit, at most 100Mbit on low-performance devices). But you’ve already ordered two new switches, which will definitely work.

    Show original language (German)

    Have you tried turning it off and on again?

    Hello everyone

    the switches arrived today and solved the problem:smileyhappy:

    Thanks again for the quick help:smileyvery-happy:

    Best regards

    Nico

    Show original language (German)