plug-in failure when trying to run swisscom tv air under Mac OSX with Safari 7.0.2

YetAnotherMacUser

Hi there,

I installed Silverlight. When I try accessing [http://web.tvonline.swisscom.ch,](http://web.tvonline.swisscom.ch,) the web page is grey and it display 'Plug-in failure' on the center. What should I do as after having read swisscom help, it seems to me the web tv should work with silverlight +under Mac OSX with?Safari 7.0.2.

Thanks for your feedback and kind regards.

JenniferG

Hello YetAnotherMacUser,

There should be no problem for you to run Swisscom TV air on your Mac. Please contact our support hotline at 0800 800 800 so that this issue can be checked in detail. We wish you a pleasant evening.

Kind regards,

Swisscom

JenniferG