you do the math….horizonplus all together 95%. plus 32stutz cable fees… results in 127 stutz (roughly the same number of channels, domestic telephone, plus twice the internet speed.)
swisscom 4 stars… 129 supports, plus 5 additional boxes (same performance, less internet speed)…. 134 supports…
Well, admittedly… I don’t have to call upc support at least 5 times every month and get annoyed about the incompetent cable supporters…
You at least forgot to mention that Swisscom offers further advantages:
I get more out of it if I pay more with the 5* package and can easily ignore the disadvantages such as less internet speed, sometimes missing channels that I had with UPC, etc. and as you yourself mention, if I 5x If I had only had to chat with UPC support in a month, I would have been satisfied. It didn’t take less than an hour per call, sometimes 2-3 times a week.
I’ll be happy to check the UPC offer again at a later date, but there needs to be massive improvements, otherwise Swisscom will continue to be the better overall package for me, especially when it comes to TV.
There was a device, a cable, a remote control, a built-in media server…
With swisscom-tv there are at least two devices (router/tv box) and two FB’s (box and tv)…
But you’re right, but all the more trouble and constant phone calls because things didn’t work…
That’s why “be happy to pay more” than the competition… I think it’s “monopolist thinking”… or… “dictatorial marketing brain-planting”
@hifo13 wrote:
You at least forgot to mention that Swisscom offers further advantages:
- etc. (I’ve probably forgotten one or two things
Yup, for example telephony on all mobile networks. This usually quickly negates the second difference.
And the savings of 30.- if you cancel the cable connection because you no longer need it.
As far as I know, I haven’t written anywhere that I’m “happy to have to pay more”, but rather “I’m glad that at least everything works well here, in contrast to the UPC”.
The TV from UPC is like a Ferrari that can only be driven with half the horsepower, and every now and then a door is missing, the steering wheel cannot be optimally controlled in all directions, etc.
In itself, the TV-Box from UPC would be an interesting thing, but UPC from abroad (everything is dictated by foreign countries) has screwed up the whole thing so much that it will be difficult to get things right.
There is a little more quality and difference at Swisscom than just “less hassle and fewer support phone calls”. Oh yes, and it should be known that OneBox solutions are interesting, but rather suboptimal if something fails.
And don’t worry, when I decide on something, I won’t let myself be guided by a monopolist or dictator. I can think and test for myself and decide for myself what corresponds to what I really expect as a paying customer.
It’s just thrown at my head and is in no way meant to be angry or mean, but believe me, I’ve been on the ball since UPC (Cablecom used to exist and even earlier Rediffusion) (even now for business purposes) and I’m very enthusiastic about it Monoplist Swisscom went to what was then Cablecom because there was finally an alternative to the monopoly.
Today I have to say that Swisscom has caught up massively in the TV business and, in my opinion, has at least caught up with UPC, if not even overtaken UPC. Swisscom’s (then Telecom or PTT) core competencies were actually telephony and UPC’s (then Redifussion) core competencies were once TV… today the whole thing has pretty much changed.
hifo13
well, the horizon was never a ferrari anyway… more like a tuned vw beetle (usable for everything)
I’ve also had experience with the TV cable connection since redifusion… unfortunately UPC missed the “digital” switch… (why change anything when the old one works) hence the quantum leap from Swisscom.
Your argument “one box” is worse than several boxes…. if the horizon is defective, nothing works anymore, if the grand-centro doesn’t work, nothing works either… so it’s a tie.
vmicro….. is also included in the price at cablecom… 1000 minutes…
Don’t get me wrong, I’m also a disappointed ex-UPC customer… and now I have to bite the bullet (or whatever the Swisscom logo may be) with a bad aftertaste due to the lack of alternatives…
Not quite a tie… for me the Horizon was a pure TV-Box and I only compare it with the TV-Box from Swisscom and not with the Swisscom router.
You could forget about the Internet via Horizon, I always had a separate Internet modem running, otherwise I would have had hardly any telephony or Internet for almost a year.
If only TV-Box fails at Swisscom, then I can still surf and make calls.
Of course, if the Grand Centro fails, then nothing will work at Swisscom either, that’s clear, but that’s not a problem for me.
For me:
UPC Classic for 89 CHF.
In addition there is the basic fee of 28.40.
So the total is 117.40 CHF
Swisscom Vivo Casa 4 stars
129 CHF.
Less 15 CHF Tuto advantage because my mobile phone is also with Swisscom.
Minus the rental fee of 28.40, which you now save on rent.
So in total 84.60 what Swisscom costs me.
I don’t see any financial disadvantage.
Especially if I also set up over 200 TV channels at Swisscom, 75 (???) of which are in HD, while at UPC there are fewer.
Apart from all the trouble that you have with UPC on the one hand and with the Horizon Box on the other, I do better with Swisscom.
What use is the Horizon Box, all in one device, if it constantly fails and I finally switch to the 2-room solution (separate modem for the Horizon Box)?
Then I have the same installation effort as with Swisscom.
And I can’t use the Horizon Box as it was promised and sold to me…
Advantage of just one FB?
Well, I have a Samsung TV system. With their touch FB I can also fully operate the Swisscom Box, which was also only possible to a limited extent with the Horizon Box. Some functions (guide as an example) could not be accessed via direct key, so I always had to use the menu on the Horizon Box.
With Swisscom Box this works directly.
So all in all, I don’t regret the move completely away from UPC to Swisscom.
The only thing is that the image quality is (supposedly) significantly better with UPC.
But Swisscom will definitely work on it and offer something in the next generation of the TV box, I think/hope…
You cannot add the basic fee of 28stutz to UPS and deduct it from Swisscom. Otherwise you would have to deduct the 25.25Fr from swisscom at upc and add it to swisscom… 😉 deductions and special conditions are also irrelevant… a federal council pays, for example. absolutely nothing…
You had paired the Horizon FB with the Samsung, the Swisscom FB can’t do that, but you can use the Samsung FB… also two different construction sites. We leave out whether a menu item is easier or worse to access.
I can agree with the statement about the immature horizon on all points. The anger about the partial incompetence of UPC support is now a thing of the past for me.
The differences in quality: I found UPC to be duller, colorless and blurrier than Swisscom TV…
@hifo13 wrote:
Even if UPC + Swisscom cost exactly the same, Swisscom beats UPC/Horizon by far in the TV sector. With UPC watching TV was a nuisance, with Swisscom it’s fun again.
It always depends on your requirements…
Simply watch HD, pause and rewind live and record something here and there on a 2.5″ HD. Any current smart TV can do this out of the box. You don’t need a Horizon or a Swisscom TV box for this.
….keep on rockin' 🤘🏼🤘🏼🤘🏼
It always depends on the requirements…
I know a few individuals who are happy with it. Online with your smartphone for Whatsapp and Co. Emailing daily with your laptop, surfing SRF, SBB timetables, holiday portals and even YouTube can easily be done at 2000 kBit/s.
Of course, in a multi-person household with kids, this will be difficult
….keep on rockin' 🤘🏼🤘🏼🤘🏼
Generally good.
Cable is a shared medium and not a “dedicated” line like DSL / Glass.
CC “used to” mean that in densely populated areas (city) the performance was simply poor, depending on the time of day. I think they have improved this a lot.
Personally, I have 50/5 Mbit with SC and the quality of the line is perfect for me.
The fact is that Internet + landline at UPC and Swisscom are basically good on both sides, with a few small differences. In this regard, you can’t go wrong with either provider. Until now, UPC was ahead with its high speed, but Swisscom will sooner or later follow suit with fiber optics. What I found better about telephony with UPC is that with the highest telephone subscription (integrated in the station wagon) I could make unlimited calls to the EU (I have a German wife), which I can “only” do for 8 hours per month with Swisscom.
For me, television was simply the decisive factor in the decision to turn my back on UPC, because even before the Horizonbox, the situation at UPC was not satisfactory, as the old box also had various defects (although the box itself would be ok, but the messed up one). software) and updates were promised that were never delivered, etc., etc. - the same scenario happens with Horizon. What should simply be the basis in itself must be submitted there later.
Of course, everything always depends on what kind of demands you have, but I don’t necessarily find it particularly exciting to “dismiss” every input, because you can always give a general answer.
Um, what 25.25…???
The most important thing about a remote control is that I only have to pick one up to be able to operate my system.
I don’t really care whether it’s a Horizon FB or a Samsung.
All I can do with the UPC remote control is turn on the TV and adjust volume up and down.
I can’t get into the TV menu with it.
Okay, not with the Swisscom FB either, but I’m going the other way to control the box with the Samsung FB.
And this works better with the Swisscom Box than with the UPC Box.
By the way, when I put the Horizon down, I realized, more or less enthusiastically, that it doesn’t have any volume at all.
Which I thought was really great.
Because seriously, I have a TV box (from whomever) and I basically no longer need a tuner in my display device.
So I actually wanted to use my computer monitor to watch TV. Good idea.
Unfortunately, very few pure computer monitors have a remote control eye, which means you can’t control the volume with a remote control.
Great sausage or…??? In such a case, the UPC puts me in a situation where I have to buy a new monitor/display device, which then can do things that I pay for when I buy it, that I don’t even want to use…
Dummerwiese doesn’t say anything about this anywhere in UPC’s all-round transparency…
After a call, I was more or less told that I was unlucky, it was stupid for you…
When it comes to the image quality, I have to say (basic HD offer from UPC compared with the Swisscom Box), the signal from UPC has “too much” power for me.
When I switch the source directly, I have a completely over-brightened image with the basic offering (especially with advertising breaks…). I would have to reduce the image brightness contrast significantly in order to have a “recognizable” image that also contains details.
Yes, you could also say that if I set my picture according to the basic offer, I don’t have enough “steam” behind it with the Swisscom Box, but when I switched from the Horizon Box to the Swisscom Box I only have to make minor corrections to the picture.
The image in UPC’s basic offering appears “muddier” to me due to the overexposed contrast.
Well, you can definitely say that I don’t regret the change either, if in doubt I have a Swisscom shop on site where I can stand by when problems are solved, the service seems more sophisticated and competent and the box runs much better and more stable than the Horizon Box.
UPC would have to make significant gains in order to be able to convince me of their company and their products again.
Primarily from her company…
