Natel infinity S - You have reached 80% of your credit limit.

Smokie Smokerson

hello,

I have the NATEL® infinity S since Sept 2012, today morning i woke up to an SMS from Swisscom "813" saying this:

"You have reched 80% of your credit limit. Your current credit is CHF 49.31. Reload credit soon to avoid blocked. For a list of reload options text RELOAD to 444."

What does that mean? There is indication on the Swisscom page that there is a "limit" to that package, it says all over the place that it is "Unlimited" everything.

Anyone has any idea?

Tux0ne

Hi Smokie Smokerson

Swisscom bases its credit limit assessment on all outstanding amounts of all bills already issued. Costs incurred that have not yet been billed are also taken into account. The credit limit is therefore based on all amounts due to Swisscom.

http://www.swisscom.ch/en/residential/help/loesung/fragen-antworten-kreditlimite.html

Smokie Smokerson

heya Tux0ne,

Thanks for the reply.

This is absolutely correct.

I kinda waited longer then i should on the OCT12 invoice.